Information Technology - Richmond, Canada - KVC Systems Inc.

Description

• Work Language: English
• Hours: 35 to 40 hours per week
• Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

• Android
• MAC
• Networking software
• Networking security
• Intranet
• Internet
• Servers
• File management software
• Security software
• Mail server software
• Database software
• TCP/IP
• Wireless networks

• Own transportation
• Own vehicle
• Valid driver's licence

• Fastpaced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player

• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

• Involves duties and responsibilities that lead to positive environmental outcomes

• Remote work available

• Dental plan
• Health care plan

• Mileage paid