Manager in Training - Hamilton, Canada - McMaster University Hospitality Services

McMaster University Hospitality Services

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

McMaster University

Hospitality Services

Manager in Training - Retail Operations

Job Purpose:

Job Summary:

Duties:

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Note:the following duties will be assigned/implemented over time as the incumbent shows readiness to take on responsibilities in the following area:_

Recruit and train casual staff
Recommend discipline for casual staff
Maintain staff scheduling levels in order to adequately service the unit during hours of operation
Ensure an acceptable standard of quality, variety and presentation are maintained through regular observation and inspection
Maintain an accurate program of portion and inventory control according to established standards
Order liquor, food, paper and cleaning supplies through existing channels
Ensure the safe and accurate handling of cash and valuable commodities while on duty
Ensure the safety and security of the unit and all unit personnel while on scheduled shift
Present new innovative ideas and suggestions that will improve and update the day to day operation and overall customer satisfaction of the unit
Inspect for equipment problems to ensure the operational equipment is maintained at efficient operating level and all staff have the knowledge to operate this equipment
Compile time keeping documents and sales data
Comply with Federal and Provincial regulations as required by the Alcohol and Gaming Commission of Ontario, the Ontario Board of Health and the Occupational Safety Act
Be aware of the terms of the collective agreement between McMaster University and the Hospitality Services employment union.

Specific to Retail Operations:

Review Franchise Standards of Operations and work within each Franchise location
Monthly reporting of Franchise sales and royalty payments
Review and obtain an understanding of internal food ordering & deliveries to all retail units.
Review retail sales velocity reports and make recommendations
Obtain an understanding of driving revenue in Retail units
Engage in Marketing and Social Media activities to communicate Retail Operations

General Skills:

Leadership ability, initiative and interest in management
Supervisory and organizational skills
Computer literate
Communication and human resource skills
Marketing and/or Merchandising experience
Ability to work under pressure, respond to emergency situations and meet deadlines
Willing to work a schedule which requires flexibility with respect to hours of work
Ability to complete any other assigned tasks and projects

Technologies:

Heartland POS Technology System
Enterprise Time Payroll Management System
Personal computer and software

Education:
University Degree or College Diploma ideally in a field such as Hospitality Management, Commerce, Economics or Marketing is an asset

Experience:
Experience working in a hotel, restaurant, or institutional food service operation is an asset. A strong desire for a career in Hospitality Services

Salary:
$25.00 per hour

Benefits: