Onboard Support Coordinator - Vancouver, Canada - Rocky Mountaineer

Rocky Mountaineer

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Purpose
The Onboard Support Coordinator reports to the Train Manager.
This position is responsible for supporting the onboard guest service team as well as maintaining appropriate inventory stock levels.
This position is deemed Safety Sensitive.

This position requires the incumbent to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, team members, the public, property, or the environment.

Key Areas of Accountability

Onboard team support:

Work with the Onboard Cleaners, to facilitate crew car set up and maintenance.
Oversee the crew meal program while adhering to all proper food handling standards.
Support Rocky Mountaineer's green initiatives and recycling programs.
Distribution of onboard supplies, merchandise and food throughout the train.
Organization and maintenance of additional supply cars in tandem with the Onboard Cleaners.
Other duties as assigned by onboard management.

Ordering and inventory maintenance:

Manage inventory levels of merchandise, consumables, and supplies for all railcars.
Work with the onboard management team to review and order all supplies and culinary products.
Act as primary liaison with the supply and distribution teams in Kamloops and Vancouver.
Maintain First Aid supplies onboard the train.

Health and safety awareness:

Adhere to onboard radio protocols.
Adhere to onboard safety protocols.
Report any violations or hazards to onboard management.
Support onboard management during any first aid occurrences.

Qualifications:

Education / Certifications / Knowledge

High school diploma or equivalent an asset
First Aid certification is an asset
Food Safe certification is an asset

Experience

Experience in an administrative or logistics capacity in the hotel, travel or tourism industry
Experience using a POS system considered an asset

Skills:

Intermediate time management, organization skills and attention to detail
Intermediate interpersonal skills and guest service excellence
Intermediate proficiency with Microsoft Office

Attributes

Energetic, motivated, and committed to delivering guest service excellence
Ability to work independently and as part of a team
Demonstrates a professional, accountable and responsible work ethic; selfmotivated

Eligibility

Ability to work consecutive long days (10+ hours)
Must be able to lift and carry up to 50 pounds
Able to travel away from home base for up to 46 days at a time
Must be legally allowed to work in Canada for the duration of the operating season (April
October)