Optometric Assistant - Oakville, Canada - Envision Eye Care
2 weeks ago
Description
We are looking for a hard-working, professional person with a positive attitude to join our team.
The Optometric Assistant/Optician and Customer Service Representative will work with the team to support the Optometrists and ensure the practice functions at its best for our patients.
Job duties are as follows:
- Responsible to manage reception desk tasks & administrative duties including appointment booking, managing medical referrals and overseeing appointment scheduling for Doctors.
- Greet and interact with patients in a courteous and friendly demeanour while building rapport.
- Perform pretests & liaise with Optometrists to ensure they remain on schedule and have the time needed to provide a thorough examination and answer any questions for their patients.
- Assist patients with frame selection, styling, fitting, lens selection and measurements.
- Enter lab and online orders accurately; Monitor orders and job status from optical labs to confirm accuracy & quality.
- Process payments and manage insurance eClaims.
- Dispensing and verifying eyewear prescription when received from labs, process and organize for dispensing; Dispense, adjust and repair eyewear.
- Assist in inventory management including maintenance, restocking & loss prevention
- Participate in personal and team development training and initiatives including staff meetings, continuing education and conferences.
- Establish and maintain effective working relationships with coworkers, leadership team, suppliers and the general public.
- Maintain punctual attendance, officeappropriate personal appearance, and adhere to relevant health and safety procedures.
Job Types:
Full-time, Permanent
Salary:
From $18.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
COVID-19 considerations:
Clear physical barrier at the front desk. PPE available, masks, sheilds, and gloves. Hand sanitizer and constant disinfecting of services that have come in contact with patients/customers.
Work Location:
One location
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