Marketing Assistant - Nanaimo, Canada - Nanaimo Seniors Village
Description
SUMMARY OF POSITION:
Reporting to the Marketing Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at the facility.
Central responsibilities as a Marketing Assistant will be to provide tours to customers, assist the Marketing Manager with events and other marketing related duties.
RESPONSIBILITIES:
Include but not limited to;
- 1. Assists with evaluation of marketing initiatives.
- 2. Provides tours of suites to customers (walkins or appointments).
- 3. Assists with planning of various business development and client events, including leading on maintenance of client database.
- 4. Maintains an awareness of current events & best practices for the areas of responsibility.
- 5. Assists with screening and qualifying phone calls from prospective customers.
- 6. Establishes and maintains processes to effectively fulfill role responsibilities.
- 7. Acts on behalf of the Marketing Manager in their absence.
- 8. Required to work positively and collaboratively with all team members and supervisors.
- 9. Perform other duties as assigned.
QUALIFICATIONS:
- Grade 12 education.
- 2. 1 year previous marketing, sales, customer service or administrative experience and/or an equivalent combination of education, training or experience.
- 3. Proficient with Microsoft Excel and Word.
- 4. Ability to read, write and speak English proficiently and understand verbal and written instructions.
- 5. Customer service oriented; interest in working with seniors.
SKILLS AND ABILITIES:
- Ability to plan, organize and prioritize.
- 2. Knowledge of general office procedures.
- 3. Ability to multitask as well as thrive and make decisions in a fast paced environment.
- 4. Ability to work independently and in cooperation with others.
- 5. Ability to demonstrate tact, diplomacy, empathy and patience in providing quality services to residents.
- 6. Creative thinker and excellent interpersonal skills.
- 7. Ability to interact professionally with all levels of business personnel and build strong working relationships.
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