superintendent of services - Humboldt, Canada - PIONEER HOTEL + MOTEL

    PIONEER HOTEL + MOTEL
    PIONEER HOTEL + MOTEL Humboldt, Canada

    3 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Experience an asset

      • Work setting

    • Hospitality industry
    • Urban area
    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Balance cash and complete balance sheets, cash reports and related forms
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Provide customer service

      • Computer and technology knowledge

    • Spreadsheet
    • Internet

      • Security and safety

    • Criminal record check

      • Transportation/travel information

    • Own transportation
    • Travel expenses not paid by employer

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Organized
    • Team player

      • Screening questions

    • Are you willing to relocate for this position?
    • What is the highest level of study you have completed?
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week