Employee Lifecycle Coordinator - Mississauga, Canada - OSL Retail Services Inc

OSL Retail Services Inc

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

It's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game.

The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.

And we're on the lookout for talented people who share our vision and values and want to join us in this journey.

The Company:

OSL (Outsourced Sales Leadership) was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity

Our Vision - to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in

Our Values - Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation

About the role:

The Employee Lifecycle coordinator is responsible for completing employee and data transaction processing for core processes e.g., mass updates, managing employee movement, running organization position reports, reviewing/transacting / answering escalated inquiries for employee and work-related data change requests.

Also, handle complex escalated inquiries related to transactional issues/inquiries, data, and reports that cannot be resolved through the administrative level providing a superior and differentiating experience.

What you'll do:

Oversee timely and accurate processing of personal data change requests
Provide employees with instructional support where selfservice can be completed
Resolve complex inquiries and escalated issues, redirecting as appropriate
Oversee processing and updates of all organization and position data
Oversee quality standards and controls for data to provide the necessary accuracy, timeliness, and completeness
Manage reductions in force and redundancies, mass data changes, and employee movement, contract management
Team player who works independently and communicates proactively and positively
Ensure compliance with data administration, security standards, and policies and procedures

Who we're looking for:

12 years of experience in an HR and/or Talent Acquisition
Postsecondary degree in Human Resources or related field
Ability to consistently deliver highquality customer service in a professional manner
Effective listening and communication skills
Knowledge of ICIMS considered a strong asset
Knowledge of ADP and endtoend processes
Attentive to details and deadlines; strong ability to manage multiple initiatives

What's in it for you:

Competitive base salary plus bonus
Vacation plus additional flex days
Comprehensive health, dental and life benefits
RRSP matching program
Training and development opportunities to grow your career
Named one of Canada's Best Managed Companies
A supportive workplace culture and work environment
Employee development programs

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.