Receptionist/administrator - Milton, Canada - ACT PHYSIOTHERAPY AND HEALTH SERVICES

ACT PHYSIOTHERAPY AND HEALTH SERVICES
ACT PHYSIOTHERAPY AND HEALTH SERVICES
Verified Company
Milton, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Located in the heart of Downtown Milton, ACT Physiotherapy and Health Services is looking for the exceptional receptionist.

We are looking to fill a part-time reception/administrative position.


Requirements:


  • Able to provide highest quality customer service to our patients.
  • Positive attitude toward performance improvement and quality management initiatives.
  • Excellent phone manners & outstanding people skills.
  • Responsible, well organized and able to work under pressure as well as multitask.
  • Proficient on the computer
  • Extremely selfmotivated.
  • Medical office assistant diploma, degree or related medical office or customer service experience preferred.
  • Experience working in a very busy medical setup or rehab clinic will be preferred.

Duties include (not limited to):

  • Checking in and checking out patients
  • Booking appointments over the phone and inclinic
  • Laundry and basic housekeeping
  • Billing to third party providers, WSIB & Auto Insurance
  • Accounts receivable & collections
  • Keeping track of all approvals and denials of treatment plans submitted for clients.
  • Tracking patient benefit coverage.
  • Working to ensure an overall excellent customer experience for the patient.


The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.


This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service.

If you meet the qualifications above, we would love to hear from you

Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.


Job Types:
Full-time, Part-time, Permanent


Pay:
$16.55-$20.00 per hour


Benefits:


  • Casual dress

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekends as needed

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 1 year (required)
  • Receptionist: 1 year (preferred)

Work Location:
In person
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