Account Manager - Toronto, Canada - St. Joseph Communications

St. Joseph Communications
St. Joseph Communications
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Division:
Content


Department:
Sales


Reports to:
Senior Director, Key Accounts


Location:
Toronto, Ontario


Status:
Full-Time

Meet SJC. We create, publish and print best-in-class content.

As Canada's largest privately owned communications company, we partner with our clients to provide marketing solutions that inform, inspire and empower audiences across every platform.

Owner and publisher of Canada's most iconic portfolio of media brands (_Toronto Life, Chatelaine _and_ Maclean's_ to name a few), we provide incredible reach to an influential audience.

SJC has been recognized as one of Canada's Best Managed Companies for the last 18 years.


From its full-service multi-studio facility, SJC Content works with leading brands and retailers to create content for every channel, including photography, video, social animation, interactive e-commerce content and digital signage.


Are you ready to join a forward-thinking, creative and collaborative team? Then come join us in the role of Account Manager.


Summary:


The Account Manager is responsible for the planning and delivery of key client projects and campaigns for a portfolio of SJC accounts.

This includes managing profitability and sustainability of each account through effective account, project, and client/partner relationship management, and in the delivery of best-in-class content assets.

Excellent communication, content development and management skills are essentials.


In this role you will:


  • Support the Account Director in achieving team's revenue and profit objectives
  • Develop strong, professional relationships with client contacts
  • Manage daytoday client activities translating assignments into meaningful briefs and relevant direction for the dedicated creative team and internal studio and production functional teams
  • Monitor and contribute to the financial success of assigned portfolio, meeting assigned targets as applicable
  • Provide insightful interpretation to management on a weekly basis
  • Understand the client's objectives, business, and industry in order to help clients achieve their goals
  • Resolve client problems independently, consulting with manager on risk management approach as appropriate
  • Build awareness of SJC's brand and capability with client decisionmakers with a focus on senior marketing managers and Directorlevel clients
  • Proactively look for business development opportunities with client contacts and consult with supervisor on followup plans
  • Liaise with clients and agency partners, addressing daytoday issues or developments
  • Understand the business objectives and basic operations of each assigned client, in order to suggest appropriate solutions
  • Analyze client briefs or business challenges objectively and guide the team on next steps
  • Build strong arguments and persuasive strategy proposals, with support from supervisor
  • Present work to clients professionally and persuasively
  • Work with team and Creative Services to ensure that SJC delivers outstanding creative work
  • Ensure all partners in functional teams have the background and information they need to produce the highest quality work efficiently
  • Other duties as required

And a bit about you:


  • University degree/College diploma in a related field, or equivalent industry experience
  • 24 years experience with client facing projects; experience in digital media
  • Experience with integrated marketing campaigns, content strategy and development
  • Experience overseeing digital and social media programs and integrated marketing campaigns
  • Experience in an agency environment is strongly desired
  • Strong Presentation skills able to present strategic and creative concepts to clients
  • Strong written and verbal communication capabilities able to prepare a creative brief and clear, concise business documents
  • Superior time management, organizational and planning skills
  • You have a valid drivers license and are able to drive to meet with our clients and key contacts.
  • Detailorientated, selfmotivated, flexible and able to work independently
  • A comprehensive understanding of client business goals, strategic initiatives and the ability to develop bestincategory deliverables that represent the client's needs
  • Strong understanding of interactive marketing and ecommerce business strategies

SJC Values
-
Amaze our customers: We put our customers' evolving needs at the heart of the business and inspire through our ideas, quality and service.
-
Be relentlessly curious: We take the initiative to learn, try new things and brainstorm the next big idea.
-
Respect every individual as equal: We value diversity as the means to creativity and cultivate a collaborative environment where everyone belongs.
-
Innovate and adapt with urgency: Forward-thinking and flexible, we react quickly and boldly to change.


SJC Perks

  • Health and Dental Benefits
  • Employee & Family Assistance Program (EFAP) an
More jobs from St. Joseph Communications
See all jobs of St. Joseph Communications