Program Coordinator - Coquitlam, Canada - Douglas College

Description

The Role

The faculty member in this position oversees the operations of the Medical Office Administration department. This includes but is not limited to the student experience, staffing, faculty functions and curriculum development and implementation, ensuring that the program and outcomes meet the standards of the HICA certification.

The faculty member in this position has:

the responsibility to seek collegial decisions;

the authority to act on emergency issues requiring a decision, pending collegial resolution of the issue; and

the responsibility to implement collegial decisions.

Responsibilities Operational

Planning

Responsible for oversight and timely management of the operations of the MOA program;

In conjunction with Enrolment Services and Health Sciences Staff, coordinates registration processes and faculty access to courses;

Participates in the long-range planning and forecasting for program development in accordance with College processes and HICA Certification for Medical Office Administrators;

Ensures program requirements, protocols and operating procedures are appropriate, revised as necessary, and implemented in accordance with Douglas College policies and procedures;

Maintains MOA program recognition with the HICA certification of the Canadian Health Information Management Association (CHIMA);

Submits required documents and reports that may be requested and required ie., Douglas College Annual Program Report

Budget and Staffing

Prepares the departmental education plan, including workload assignments and timetable plans in consultation with faculty, and recommends to Dean/Associate Dean;

Participates in preparing the operating and capital budget requests for the department, and recommends to Dean/Associate Dean;

Ensures program expenditures related to supplies, travel and mileage are within approved budgeted parameters, and has signing authority.

Curriculum

Coordinates and attends Program Advisory Committee (PAC) meetings and provides leadership in seeking advisory input;

Coordinates faculty College Professional Development (PD) activities in relation to curriculum ensuring that PD outcomes are congruent with approved curriculum and program structure;

Oversees Program operations as related to curriculum delivery;

Initiates curriculum development revisions via approved College processes and ensures curriculum revisions to follow the HICA certification standards;

Coordinates program orientation for new students in conjunction with faculty;

Ensures appropriate procedures and policies are followed for students completing program to obtain HICA certificate;

Coordinates Program Communication Centre on current system of communication

In conjunction with Practice Coordinator ensures that clinical placements are appropriate for program learning outcomes;

Assesses in collaboration with other HS Coordinators operational needs in relation to resources: capital acquisitions, library, software etc.

Departmental – Faculty Relations

Facilitates timely and effective communication and decision-making within the department;

Ensures faculty professional development time and accountable time is coordinated with department plans;

Coordinates faculty orientation, providing faculty orientation to MOA common processes and faculty roles/responsibilities;

Coordinates coaching, mentoring and developmental opportunities for faculty;

Provides input into probationary evaluation of faculty;

Support and promotes scholarly activity;

Applies Collective Agreement to decision-making related to departmental operations and faculty roles.

Faculty of Health Sciences-Faculty Relations

Informs Dean/Associate Dean of department operations, problems and issues on a regular basis.

External Liaison

Establishes and maintains an effective working relationship with other College departments, regulatory bodies, professional groups and other related education programs;

Coordinates representation of the department at external group meetings;

Assumes responsibility for the functioning of the Program Advisory Committee, including collaborating with PAC Chair to ensure effective advisory functioning. Works with Program Support & Services Specialist regarding the PAC meetings and implements recommendations as appropriate;

Presents at College Information (student recruitment) sessions; maintains currency of promotional materials for the program;

Ensures currency of content on the MOA College website.

To Be Successful in this Role You Will Need

Bachelor's Degree required; Masters or Doctorate/PhD in an appropriate field of study preferred;

A minimum of five years' of recent post-secondary (or equivalent) teaching experience in business, health or education;

Demonstrated knowledge of Douglas College policies related to education and administration.

Demonstrated ability to teach adult learners;

Demonstrated organization and timely management skills;

Demonstrated project management skills;

Demonstrated positive and collaborative interpersonal and networking skills, including teamwork and conflict resolution skills;

Demonstrated effective communication skills, in both verbal and written forms;

Knowledge of, and experience in, curriculum development and program evaluation;

Demonstrated self-direction, motivation, initiative and creativity;

In-depth knowledge related to MOA context and scope of practice;

Demonstrated advocacy and commitment to the education, training and role of unlicensed care providers;

Demonstrated understanding of principles of equity, diversity, inclusivity and cultural awareness in the context of education and practice;

Represent the goals, values and philosophy of the MOA Department and Douglas College.