Data Integration Specialist - Vancouver, Canada - Forsta

Forsta

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patient experience, consumer and employee insights, customer experience (CX), the evolution of the healthcare industry, and emerging technology like AI? Come to PG Forsta

***Our businesses - Press Ganey, Forsta and Forsta Rio SEO - are breaking down silos to explore and understand the full Human Experience of our clients' target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retail, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.

Opportunity to work in a fastpaced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team
Exciting challenges in an international environment
Competitive salary and regular performance reviews
Flexible location and working environment possibility to work from home
Benefits like generous vacation days, employee referral bonuses, Employee Support Program, Internal Mobility program, etc.

- and many more

Job Description:

A data integration specialist is an individual with a wide-ranging role who is responsible for designing, developing, supporting, and maintaining data flows between internal and external systems.

They communicate effectively with clients and a variety of internal teams to exchange complex information about systems and projects. They can self-prioritize throughout the day but also achieve scheduled goals that are set with other teams. Their duties require technical know-how, creativity, persistence, and a positive attitude.

Duties and Responsibilities

Use existing internal software tools to assist in the exchange of data to and from clients, internal entities, and thirdparty vendors.
Create new software when existing tools to not meet the requirements necessary to achieve a goal. Often writing scripts in a comfortable coding language.
Document processes and data flows.
Investigate/Troubleshoot a variety of data related issues.
Track tasks and communicate between teams with varying levels of technical understanding.
Assist the customer support team as a point of escalation when complex requests arise.
Operate and support Rio's Local Reporting tool. This includes working with a global team who helps maintain the project.
Act as a source of knowledge to all teams about how our systems work together to achieve client goals.
Assist clients and internal teams with configuration of our content management dashboards. Assisting with admin level dashboard related tasks.
Bring enhancement ideas to the product team. Because this role is so diverse, there is a lot of opportunity to pinpoint feature updates.

Qualifications:

Required