Audio-video service technician - Toronto, ON, Canada - PSSL ProSound and Stage Lighting

Description

Agencies:
kindly refer to our website on how to proceed.

As a global leader in live productions, systems integration and virtual technology , our team is comprised of more than 2,000 passionate individuals.

To deliver spectacular experiences worldwide. Deliver technical service with courtesy and diligence to meet customer expectations.
Identify and investigate problems on-site.
Present solutions to clients and provide technical support on-site and over the phone.
Answer technical questions and write reports on work execution.
Provide recommendations, perform maintenance, and parts replacement.
Proactively ensure customer satisfaction and collaborate with stakeholders to provide excellent service.
Have a basic knowledge of home automation systems (Crestron, AMX), videoconferencing systems (Poly, Cisco, Zoom, Teams, Logitech), lighting systems (DMX, LightJockey, ETC, Strand), and digital audio processing systems (SymNet, Soundweb, Biamp , QSC, Boss);
Knowledge of consumer and commercial sound, video, and lighting equipment.
Familiarity with home automation, videoconferencing, lighting, and digital audio processing systems.
Understanding of networking and proficiency in Microsoft Office.
Flexibility for varied work schedules and heights training (an asset).
Strong interpersonal and communication skills for client interaction.
Commitment to excellent customer service and teamwork.
Must have a valid driver's license in order to use the company vehicle.
Corporate savings plan with employer contribution
Opportunities for training and career advancement

In this document, the masculine gender is used in the neutral form and refers to both women and men.