Manager, Client Design - Toronto, Canada - The Cadillac Fairview Corporation Limited

The Cadillac Fairview Corporation Limited
The Cadillac Fairview Corporation Limited
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

ROLE SUMMARY:


The Manager, Client Design & Delivery is responsible for communicating and executing the Client Design & Delivery process and mandate for their applicable portfolio and/or division.

This position is responsible for managing this process, an entire folio team based in Toronto, and promoting and maintaining design standards with their direct reports and clients.

This includes all in-line Retail (interior and exterior), Restaurants, Food Halls, Kiosks, Short term/Pop Up and Large non major retail.

This position supports both development and operational projects and reports to the Sr. Director, Client Design + Delivery.


WHAT YOU WILL DELIVER:


  • Work in a crossdisciplinary team to establish the Client Design & Delivery vision in conjunction with the overall CF architectural vision as one branded design collaboration for the project as a whole
  • Effectively manage their respective folio including providing guidance and coaching to Sr. Coordinators/Coordinators to ensure their success within their role
  • Provide design direction all external design consultants as it relates to the project and their Client design
  • Provide design leadership to interior stakeholders in the form of schedule C and C1 review, as it relates to the project and budgets for both design and buildout
  • Attend Leasing, and Property meetings, CTM's regarding incoming/current Client's possession, buildout and opening
  • Oversee the onsite Client retail construction process through to the completion of the project as a partner with the base building and property team to ensure all design and construction quality and schedules are maintained and executed per CF requirements
  • Relay all National design directives to respective Sr. Coordinators/Coordinators per the Sr. Director, Client Design & Delivery
  • Oversee and ensure the smooth and consistent operation of the Area Studies, LOD and TOD ordering, approval and delivery process for their respective portfolio
  • Oversee all Schedule C/C_1 requests and design updates in collaboration with the Leasing and Legal Departments and the Property where applicable
  • Meet with Clients prior to commencement of their design to establish schematic strategy in line with CF's Client Design standards
  • Maintain R+D for Client brands, new construction processes, materials, and business as it relates to Client Design
  • Coach all Sr. Coordinators/Coordinators in accordance with business improvement initiatives and company and department objectives to the required standard and frequency
  • Generate or manage the production of 3D renderings and design packages that clearly express CF's Client Design to assist with the Leasing Department's marketing efforts for both Developments and Operational properties. Participate as a Key Account Lead for retail based internal and external stakeholders.

WHAT YOUR STRENGTHS ARE:


  • Ability to multitask, organize and prioritize
  • Selfmotivated, and ability to take direction from multiple people simultaneously
  • Ability to work independently and as a member of a team
  • Flexibility with hours and ability to travel when required
  • Experience with construction sites and ability to address on site construction issues
  • Presentation skills for both internal and external clients
  • Ability to influence reason and develop building strong relationship skills with both internal and external clients
  • Excellent written and verbal communication skills
  • Excellent design representation skills (drawing, rendering, photoshop etc) as a means of visual communication with internal and external stakeholders
  • Demonstrate tact and diplomacy in problem solving/conflict resolution while being solution oriented and proactive
  • Ability to undertake and effectively manage largescale projects is an asset
  • Experience in hospitality, office and/or residential is an asset.

WHAT YOU NEED TO SUCCEED:


  • Undergraduate degree in Interior Design/ Architecture Program or other postsecondary education with a professional degree from an accredited School of Interior Design/ Architecture or an accredited college/CEGEP (possess DEC from a minimum 3 year program) with an interior design or architecture designation, or 7 years within the construction field in a management position
  • ARIDO intern or greater, OAA intern or greater, or PMP Certification
  • Minimum 57 years of relevant and progressive experience in Retail Design/ Tenant Coordination or a related field, with experience managing and mentoring teams
  • Strong experience in a clientfacing service role
  • Demonstrable knowledge of current trends in retail design and food merchandising
  • Ability to read and understand comprehensive and fully developed construction drawing sets (i

e:
architectural mechanical and electrical plans) and possess a solid knowledge of construction detailing and build-out

  • Knowledgeable of the following programs: Adobe Suite (InDesign, Photoshop, Illustrator), AutoCad, Excel, Word, Power
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