Quality Service Analyst - Surrey, Canada - Community Living BC
Description
_We are proud to be selected as one of __B.C.'s Top Employers_
_ once again_
If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families.
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
The Role
As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers.
- Developing service contracts or agreements and negotiating the costing details and quantities
- Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
- Consulting with Facilitators about support requests, service availability, and resource suitability
- Conducting onsite monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
- Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
- Recruiting and developing new service relationships
- Ensuring service collaboration and developing costsharing agreements
- Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
- Reviewing financial reports to ensure delivery of services for approved funding supports
Qualifications
- Experience working in the social services sector in areas such as resource development or contract management
- An equivalent combination of relevant education/experience may be considered
Benefits You will receive a comprehensive benefits package.
- Employerpaid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance, paid sick days, and, if needed, longterm disability
- Wellness supports, including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel, cell phones, and more
Hybrid work Combines on-site office work with flexibility to work from home within BC after passing a 6 month probationary period.
Travel occasionally within the South Fraser region.
Additional Info**Team: Regional One
Term/Status:
Regular, Full-time
Classification/Salary:
Social Program Officer (Growth to R24) / Position starts at $65,844 to $73,855 annually
_ The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination._
**Closing date: December 12, 2023
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