Housing & Leasing Coordinator - Clc - Victoria, Canada - Campus Living Centres

Campus Living Centres

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary and Job Magnitude

The Off-Campus Housing Coordinator oversees all aspects of the building operations including: tenant relations, lease signing, office administration, housekeeping, maintenance, finance, and staff development.

The Off-Campus Housing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Off-Campus Housing Coordinator must be able to delegate responsibilities, organize projects, and establish priorities consistent with company objectives.

Essential Functions and Basic Duties

Finance

Maintain and control operational revenues and expenses
Ensure that all collection and control procedures are followed relating to accounts receivable
Ensure monthly and other requested reporting is completed accurately and on time

Sales and Marketing

Oversee Sales & Marketing initiatives as it relates to lease agreements and tenants
Assess and develop target markets
Provide direction for direct marketing initiatives for maximizing tenant occupancy
Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
Creation and implementation of internal sales promotions for maximizing tenant occupancy

Human Resources

Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.
Ensure legislated policies are followed, including Health & Safety

Administrative

Maintain a detailed "Log" to communicate to others
Ensure that a Complaint Log is utilized to properly document complaints and responses
Organizing the office to ensure all files and information are easily found
Coordinate policy changes as they are released corporately.
Drafting and posting building and tenant notices

Tenant Life

Ensures that that the safety, wellbeing, and concerns of all tenants are being met in a respectful and efficient manner
Ensures that all required tenant documentation is received
Provide viewings to prospective tenants

Maintenance

Inspect the properties regularly to determine required repairs, maintenance and capital improvements
Monitor maintenance costs and compliance on contracts and respond to tenant and building maintenance requests
Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times and report preventative maintenance recommendations
Vacuum floors throughout building and conduct general cleaning
Perform monthly fire and generator testing and inspections
Assist with painting and cleaning suites

Miscellaneous

Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
Ensures that the property departments are well organized
Understands their legal standings in all situations
Ensures that all information requests and documents are dealt with immediately
Any other duty as assigned by a Supervisor, Director or Executive Committee member
Meet tight deadlines
Adapt to new ideas and emerging situations
Ability to deal with high stress situations
Creative problem solving
Strong understanding of the residential and condominium markets
Strong foundation in leasing & lease negotiations
Knowledgeable on the Residential Tenancy Act (RTA)
After hours, oncall requirements and respond to all emergencies effectively and efficiently
As required, report any suspicious activity and incidents in building, parking lot and perimeter of building

Health & Safety

Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recorded
Ensure all trainings required for each task are identified, documented, and readily available
Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
Ensure hazard identification, labelling, and any additional chemical safety resources and documents are uptodate and available for all workers

- **Performance Measurements**Performance will be primarily measured on the following factors:

Performance Objectives
Initiative
Inter-Personal Skills
Leadership
Business & Financial Acumen
Communications
Self Development and Appraisal
Health & Safety Responsibilities

- **Qualifications**Education: Recognized College Diploma or University Degree

Skills/Abilities:
Must possess verbal and written communication skills

Must possess decision making ability

Must be able to handle multiple projects at once

Must be able to provide leadership to staff

Experience Required:
Minimum of 2 years industry e