General Manager, Corporate Services - Toronto, Canada - Sodexo Canada Ltd

Sodexo Canada Ltd

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description Salary Range:
$90,000-105,000(CAD)**
Join a company where your career can flourish Sodexo's Corporate Division presents an exciting opportunity in Toronto for a new
General Manager.

At Sodexo, our mission is to enhance daily life for everyone and create a better future for all.

As a global leader in services that elevate Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique blend of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

Job Description How You'll Make a Difference**:
Reporting to the National Account Manager, you will oversee all aspects of our on-site client service operation. From daily supervision to long-term planning, your leadership will be crucial in driving operational excellence.

_ Building Client Relationships and Managing Contracts_

Provide strategic direction to develop client relationships, focusing on innovations and new business opportunities to boost profitability
Devise a local business strategy that aligns with current and future client needs and overall operations strategy
Ensure contract services meet Service Level Agreement(s) and standards
Conduct regular checks on contract performance and internal compliance to support Sodexo's compliance objectives
Identify opportunities for process enhancements, innovations, and service improvements to enhance client engagement and stay ahead of industry developments.

_ Leading People_

Set an example and inspire your team to follow your lead
Manage a team of over 100 employees
Foster strong employee relationships and effectively handle diverse teams
Collaborate well and build positive relationships
Oversee full HR processes (recruitment, onboarding, training, performance evaluation, recognition, engagement, career advancement, etc.) for the assigned site
Organize, plan, and monitor employees' daily tasks

_ Business and Financial Expertise_

Develop innovative business solutions for continuous growth and efficient day-to-day operations
Create and assess budget/P&L statements
Meet financial targets by analyzing key business operation KPIs daily and conducting monthly business reviews
Proactively plan future business expansion, including service scope enhancement

_ Fostering Culture and Ensuring Compliance_

Maintain constant compliance at the site for services within scope, and ensure thorough documentation and regular review of these aspects
Cultivate a robust health and safety culture for employees, clients, and customers
Lead diversity and inclusion efforts
Advocate for corporate social responsibility
Drive innovative thinking and change implementation
Pursue continuous improvement and compliance with operating standards
Uphold high service standards to ensure exceptional guest satisfaction
Work with support teams to devise and execute strategies for enhancing client engagement and revenue growth.
Reflect Sodexo's core values: Service Spirit, Spirit of Progress, and Team Spirit
Enforce business practices that align with Sodexo's mission and values

Qualifications What You Need to Succeed**:

5+ years of General Manager/Food Service leadership experience in a multi-outlet operation
Extensive experience in Conference Services and high-end Catering, preferably in a large-scale hotel or conference venue
Post-Secondary education in Hospitality Management or Business Administration
Strong financial acumen for budget management, financial analysis, and driving profitability
Outstanding client relations and communication skills
A passion for culinary excellence and a deep knowledge of food and hospitality industry trends
Exceptional interpersonal skills to motivate and inspire large teams
Meticulous attention to detail and commitment to delivering top-notch service
Strong problem-solving abilities
Prioritizing safety above all else

Additional Information What Sets Sodexo Apart**:

Working at Sodexo goes beyond just a job; it's an opportunity to contribute to something significant because we believe our daily actions make a difference.

You
belong in a company that empowers you to
act intentionally and
succeed in your own unique way.

Moreover, we provide:

Flexible work environment
Competitive compensation and excellent employee benefits
Various training and development programs
Numerous growth opportunities
Commitment to corporate responsibility and sustainability
Recognized as an award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and more. Check out Sodexo's latest accolades here
And much more

**Sodexo is dedicated to