Diagnostic Imaging Assistant - Calgary, Canada - Mayfair Diagnostics
Description
Be a part of something bigger- help facilitate excellence in healthcare in Canada by improving people's access, efficiency, and experience with diagnostic imaging. Through our 16 state-of-the-art clinics, Mayfair Diagnostics delivers high-quality diagnostic imaging and services, offering a wide range of screening, diagnostic, and interventional procedures in communities across Calgary and in Saskatchewan.
Status:
Casual
Location:
Various Clinics and Locations
Hours:
hours and shifts will vary
Our Company:
Our mission at Mayfair is to improve people's lives, one focused image and one caring compassionate human touch at a time.
How Our Employees Describe Mayfair:
- I feel connected to my team. My role is valued.
- I am empowered to try new things.
- I have the opportunity to do what I do best.
- I enjoy coming to work every day and see a future here.
- I have a sense of pride in our company and I tell others that I'm glad to be at Mayfair.
This position provides a supportive role to technologists, radiologists, and patients alike, ensuring exemplary customer service to the patient throughout their experience with Mayfair.
What you will achieve in this role- Greets patients in reception area in a warm, respectful manner and attends to every detail of patient comfort.
- Ensures incoming patients are admitted for examinations in a timely fashion.
- Confirms all patient information is correct and accurate.
- Receives all requisitions and ensures that the information provided is complete and correct.
- Advises technologist in appropriate area of any patient concerns upon check in.
- Receives monies from patients paying for exams.
- Answers all telephone calls promptly, screens calls, answers inquiries, relays messages, and refers callers to appropriate person or area.
- Telephone calls should be answered with the following script: "Good morning/good afternoon, Mayfair Diagnostics (insert clinic location), (name) speaking, "how may I help you".
- Books patients for examinations requested either by phone or in person.
- Maintains patient confidentiality in regards to their illnesses, treatment, and diagnosis.
- Chaperones exams for male technologists during Endo-Vaginal and Breast examinations.
- Escorts and changes patients to their appointment(s) within the clinic.
- Navigates patients between clinic modalities for examinations.
- Prints day schedule at the end of each day for the next day's appointments per modality and distributes to the appropriate areas.
- Performs trial banking and prepares deposit of monies received in the clinic.
- Conducts patient appointment confirmation calls for respective clinic.
- Conducts Visage checks throughout the day:
- Critical results list,
- Billing list,
- Delivery record.
- Burns examination images on CD for send out requests.
- Picks up, sorts, and distributes incoming mail/fax messages/inhouse delivery or courier pickups.
- Sorts and distributes imaging reports for mail inhouse delivery or courier pick up.
- Retrieves reports and faxes to physicians as required.
- Mails out reports requiring attachments.
- Assists in orientating and/or training new employees.
- Cleans ultrasound exam rooms between patients.
- Sanitizes and dusts ultrasound exam rooms weekly.
- Vacuums ultrasound machine filters monthly.
- Cleans and fills ultrasound gel bottles.
- Cleans EV probes, Trophon units, and keeps Trophon room tidy.
- Cleans ABUS machine between patients.
- Retrieves previous mammogram images.
- Collects all Call Back slips from the radiologist office throughout the day.
- Empties the radiologist's office recycling bin.
- Maintains clinic supply stock, accepts/notifies modalities of deliveries, and unloads supplies.
- Orders supplies from Stat Health Care and Grand and Toy.
- Keeps all rooms stocked with necessary supplies and gowns.
- Puts clean laundry away, checks laundry baskets for dirty laundry and empties as needed.
- Checks washrooms for paper cups, soap, toilet paper, paper towel, and restocks as needed.
- Keeps waiting room tidy.
- Keeps all areas clean of garbage.
- Complies with all company rules, regulations, policies and procedures in accordance with the Policy and Procedure Manual, Occupational Health and Safety Manual, and the Employee Handbook.
- Performs other related duties as required.
What you will bring to this role:
- Successful completion
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