Business Analyst - Greater Sudbury, Canada - Health Sciences North

Health Sciences North

Verified Company

Greater Sudbury, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Business Analyst:

Competition #

4994

Job Title

Business Analyst

Department

Health Information Services

Status

Permanent

Work Type

Full-time

Affiliation

Non Union

Shift Assignment

Days

Bilingualism Required

No

Police Check Requirement

N/A

Site

RLHC-Non Union Non Managment

Salary Information

41.45 to 48.77

Application Closing Date

January 31, 2024

KEY FUNCTION:

Analyze, implement, and support software functionality within HSN's Health Care Information System (HCIS) with the goal of achieving a complete Electronic Medical Record (EMR).

Assist in implementing technology solutions in a cost-effective way by determining the requirements of a project or program, and communicate them clearly to stakeholders.

REPORTING:

Under the general direction of the Manager, Health Information Services and the Manager, Clinical Informatics and Applications.

DUTIES:

Assist in improving processes, products, services, software and its integration with technology.
Provide handson software support and assist in defining best practices with the regional interdisciplinary team members supporting Meditech Client Server modules; serve as primary contact/support for providers and users of front and back end dictations systems.
Maintain a working knowledge of the Hospital Information System (HIS), its functions, and relationship with other information systems within and outside of HSN.
Liaise with frontline staff and Information Technology and represent needs through ongoing consultation and communication.
Assist with clinical/financial workflow processes in order to gain efficiencies from the system and test and troubleshoot system based challenges.
Monitor Service Desk Plus tickets and assign/fulfill as required.
Chair interdisciplinary regional team conference calls and lead team in creating and adhering to regional system standards.
Respond to issues related to system build, configuration, deployment and ongoing use; provide recommendations related to system build and usage to the Manager.
Lead interdisciplinary regional team in resolving conflicts following issue escalation and resolution policies and procedures.
Develop downtime process and disaster recovery plan for dictating physicians, transcription staff specific to dictation/transcription systems distribution of personal health information and scanning and archiving to ensure flow and accessibility to patient information for the provision of care.
Provide user training for physicians, residents and medical learners, and develop crosstraining documents related to hospital processes and software functionality.
Work with physicians to build customization to meet documentation needs related to both front and back end dictation systems; audit for front and back end usage and compliance.
Validate operational requirements, compliance, and other specifications.
Modify settings and customize the instance using Administrative Centre; manage companywide settings as required.
Assume the role of Project Lead and lead stakeholders to most successful outcomes.
Develop strategies to ensure data is recognized as private, confidential, and protected.
Ensure consistent integration of patient data between HCIS, third party vendors and provincial repositories, and coordinate organizational report distribution with IT and work with internal / external providers to ensure correct distribution through various platforms.
Assist with human resources matters which include: recruitment, selection and training.
Determine and align improvement projects with HSN's Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Educate and promote health, safety and wellness in the work place.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum of a four (4) year Bachelor's Degree in Computer Science, Health Sciences, Health Informatics or in a related field, from an accredited university.
Ministry of Labour "Worker Health and Safety Awareness in 4 Steps" training certificate is required.

EXPERIENCE:

Minimum of two (2) years' experience working in Health Information Services with integrated dictation/transcription systems.
Experience working in the utilization of IT within a healthcare environment is preferred.
Experience working Meditech patient information, Scanning and Archiving, Master Patient Index, and Imaging and Therapeutics is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated project management and leadership skills with the ability to lead projects and prioritize multiple initiatives.
Demonstrated knowledge of clinical/health information processes and workflow within a hospital setting.
Demonstrated e