Regional Provider Network Coordinator - Toronto, Canada - Zurich Insurance

Zurich Insurance
Zurich Insurance
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Summary- Zurich Insurance is a global insurance company with a specialty in life insurance, general insurance and travel insurance.

This role will sit in one of Zurich's subsidiary companies, World Travel Protection, which focuses on providing travel risk management and emergency assistance support.- World Travel Protection (WTP) is a leading travel assistance and Travel Risk Management (TRM), company.

WTP provides robust response solutions to logístical, security and medical emergencies for travellers based on its global reach and through its worldwide provider network.

Through this network, WTP is able to effectively resolve incidents inherent to international traveling.

Prevention is also at the forefront of WTP through a wide range of risks mitigation and security assistance solutions available to its clients to ensure that their resources are best utilised to anticipate crisis from occurring.


Grow your Provider Network career

Join a team that really cares about our customers

Enjoy a culture focused on results, allowing flexibility on when and where you work
World Travel Protection provides global travellers with specialist emergency assistance services when something goes wrong in their travels.

We operate 24 hours a day, seven days a week from our operation centres in Australia, Canada, the United Kingdom, and Malaysia, responding to the cries for help we receive from travellers across the globe.- Owned by Zurich, but with separately managed business entities, we can truly offer you a world of possibilities within assistance and insurance.

Get ready to do your best work and then some.- The Regional Provider Network Coordinator is responsible for the development, coordination and maintenance of World Travel Protection's global provider network and related technology tools.

The Regional Provider Network Coordinator ensures the accuracy and completeness of provider data as reflected in company databases, systems and provider directory.

This position works collaboratively with providers, Global Provider Network teams, management and analyst staff to ensure provider data is current and accurate.- A bit about the job- Facilitates and executes credentialing/recredentialing process for regional providers according to World Travel Protection's Accreditation and Credentialing Policies and Procedures for new and established providers.


  • Works with providers offices to assure accuracy of required data.
  • Responds to enquiries and issues related to provider details and processes. If necessary, appropriately and timely refers issues to other regional coordinators and or the Global Provider Networks Manager
  • Compiles all relevant provider submissions/reporting for monthly Global Credentialing Committee Meeting, Provider Network meetings aiding in development of direct provider network expansion.
  • Proactive maintenance and management of the global provider database
  • Data entry and document management, ensuring accuracy of all required information/data inputted into the global provider database
  • Proactive management of global networks inbox, within defined delegated authority and regional responsibility
  • Assisting in drafting and/or finalising formal correspondence to internal and external stakeholders.
  • Coordinating and facilitating administrative activities including meetings, follow up actions and material development
  • Perform other duties and responsibilities as required, assigned, or requested.
  • A bit about you:
  • Required:
  • Bachelor's Degree and 2 or more years of experience in the Operations area
OR- High School Diploma or Equivalent and 4 or more years of experience in the Operations area

OR- Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Operations area


Preferred

  • Previous experience in provider networking and/or relationship management desired
  • French language skills highly regarded.
  • Tertiary qualification in business or communications
  • Strong interpersonal, communication skills
  • Analytical and Problem-Solving skills
  • Exceptional corporate presentation and excellent people management skills
  • Ability to work autonomously, employ initiatives to find solutions, prioritise and exercise discretion.
  • Excellent organisational and administration skills
  • Why pick us?
  • There's no one size fits all option when it comes to flexibility. It looks to us the same as it does to you so let us know how we can accommodate you.
  • You'll be part of a global team of trainers with the capacity to contribute to ongoing growth and development of the business.
  • We'll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner
  • We'll provide you with supportive management who have your back and want you to succeed
  • We'll support you to grow with unlimited learning opportunities
  • We respect who you are and thoroughly embrace diversity, so whatever walk of life
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