Host - Vaughan, Canada - Hibachi Teppanyaki & Bar Vaughan
2 weeks ago
Description
Job Summary:
The Host/Hostess is responsible for warmly greeting and welcoming guests as they arrive at the restaurant, escorting them to their tables, and providing them with menus.
The Host/Hostess also manages the waiting list, keeps the dining area organized and clean, and provides excellent customer service to ensure a memorable dining experience for guests.
Key Responsibilities:
- Greet guests with a warm and friendly smile as they enter the restaurant
- Escort guests to their tables and provide menus
- Manage the waiting list, accurately estimating wait times, and notifying guests when their table is ready
- Maintain an organized and clean dining area, including managing reservations, setting tables, and ensuring that the restaurant is wellstocked with supplies
- Answer phone calls and take reservations in a polite and professional manner
- Provide excellent customer service by addressing guest concerns, questions, and needs promptly and with a positive attitude
- Collaborate with other frontofhouse and backofhouse staff to ensure efficient restaurant operations
Qualifications:
- High school diploma or equivalent required
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fastpaced environment
- Strong attention to detail and organizational skills
- Positive attitude and willingness to work as part of a team
- Flexible availability, including nights, weekends, and holidays
Job Types:
Full-time, Part-time
Salary:
$15.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Vaughan, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service (preferred)
- Hospitality (preferred)
Work Location:
One location
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