Consumer Relations Associate part-time, Remote - Montréal, Canada - Dorel Home

Dorel Home
Dorel Home
Verified Company
Montréal, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
Part time
Description
Consumer Relations Representative Part-Time Bilingual

Perks, we all love perks

  • Working from the comfort of your home office
  • The commute—goodbye traffic and hello second cup of coffee
  • Competitive wages
  • Fun and productive team environment, without sharing a cubical wall
  • Discounts on furniture
  • A semiflexible parttime schedule
  • We pride ourselves in offering excellent training, product knowledge and product assembly
We are looking to expand our Team by adding Consumer Service Reps with:

  • Ultimate Customer Service skills to ensure our Consumers have a great product experience
  • Attention to detail
  • Sense of urgency
  • Ability to multitask and work in a high volume call department
  • Computer skills (just the skills WE provide the computer)
  • Internet service
  • Selfmotivation, drive and determination to succeed in a fast paced, multi tasking environment
  • Determination to become an expert, or to grow and take your Customer Service skills to a whole new level

POSITION DETAILS

  • Assisting Consumer with general Assembly questions and issues
  • Handling product warranty claims
  • Working with Leadership and Engineering to improve our products, assembly manuals and services

REQUIREMENTS:


  • Bilingual either English/French or English/Spanish
  • A private workspace or home office free from distraction
  • Minimum internet speeds of 10 MBPS for download and upload
  • Router should be updated regularly with latest firmware or replaced if router speeds are not within the minimum specifications above
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