Nintendo Experience Specialist - Edmonton, Canada - Nintendo of Canada Ltd

Nintendo of Canada Ltd

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Nintendo Experience Specialist - Edmonton

PURPOSE/SUMMARY:
Our mission is to generate demand for Nintendo experiences and facilitate acquisition, ultimately making people smile. Delivering on this mission is the primary purpose of all Nintendo of Canada, Ltd (NOCL) employees.

Nintendo Experience Specialists (NES) are responsible in visiting various local retail outlets across
Edmonton as well as local event support. This position will be responsible for interacting with consumers and retail staff on a variable schedule throughout the year (including but not limited to weekdays, weekends, evenings, key promotional periods, and holidays) and at consumer facing events to provide sales support, on-going product sampling, training, and education about Nintendo products.

NES Duties:

Attend scheduled shifts with all specified equipment and assigned uniform
Provide timely submission feedback via Consumer Insight surveys and shift surveys via Natural Insight
Maintain assigned Nintendo Switch equipment including all updates, downloads and other content
Perform outlined priorities such as merchandising and sampling
Implement planograms based on retailer direction and priorities
Raise concerns and questions with your assigned Area Lead
Represent Nintendo in a professional manner
Maintain general awareness of Nintendo Products, news, and Events

LIST RELEVANT COMPETENCIES

Excellent organizational and multitasking abilities
Ability to adapt and work within a fastpaced industry and environment
Strong problem solving and analytical skills to marketing challenges
Attention to detail and accuracy
Strong internal and external communication abilities in terms of written, verbal and presentation skills

REQUIRED WORK EXPERIENCE/KNOWLEDGE:

1 3 years of related customer service experience
Exceptional customer service skills and comfortable approaching and speaking with customers
Team player mentality and strong interpersonal skills
Ability to travel between assigned retail outlets and events
General interest and knowledge of video games

REQUIRED EDUCATION:

Post-Secondary School Education

PHYSICAL/FUNCTIONAL REQUIREMENTS

Ability to climb ladders and lift heavy loads (up to 30 pounds)
Overtime periods, weekend and holiday work
Extensive local travel
Valid drivers license
Good driving record
Reliable transportation and proof of insurance
Must have access to a smart phone, mínimal data, high speed internet and adequate storage space