Account Administrator, Recordkeeping - Toronto, Canada - CIBC Mellon

CIBC Mellon

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Information:

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting.

We are passionate about providing exceptional client service backed by our culture of innovation and success.

Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals.

We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

Position Overview:

The Account Administrator, Recordkeeping, reviews and process trade corrections requested from internal and external parties. Additional responsibilities will include identifying, addressing and resolving issues associated with transactions, pricing and distributions.

Responsibilities:

Ensure all trade correction requests are processed accurately and within the establish department service levels
Verifies trades and nonfinancials entered in by the Account Administration Team to ensure that all activities are recorded and processed as per client instructions
Collaborates with the Recordkeeping team members to investigate and provide timely resolution to all escalated requests and issues associated with the posting of transactions, opening of accounts, reconciliation and other fundrelated issues, escalating to Recordkeeping management as required
Reviews completed transactions with Account Administrators in order to identify and address concerns, providing feedback and guidance as necessary to enhance accurate and efficient transaction processing
Identifies opportunities for improved processing and input accuracy by monitoring all errors for recurring issues
Collaborate with Recordkeeping management and team to implement any procedural and controlsrelated improvements, including documenting both new and existing procedures
Responds to inquiries and requests from internal CIBC Mellon Departments and external clients and client representatives regarding account activity and maintains uptodate source documentation and related information for access and reference
Provides guidance and training to Recordkeeping team staff in regard to compliance with control procedures and reporting
Support Account Administrative team with daily pricing and distribution entry as required

Qualifications:

Preferred College or University degree with focus on finance
Approximately 3 years progressive experience in the mutual and pooled fund industry.
FundSERV knowledge required
Strong industry knowledge within the Mutual Funds,Pooled Funds, Hedge and Laborsponsored funds fields
Systems knowledge of Phoenix, CMS, CGI-PrimeBase
Communication; time management skills

CIBC Mellon's Values:

Get it Right Every Day:
Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre:
Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family:
Challenge, empower and recognize your colleagues

Take Ownership:
Speak up, speak out, and make things better