Internet Sales Manager - Scarborough, Canada - Scarborough Toyota

Scarborough Toyota

Verified Company

Scarborough, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as an
Internet & Sales Floor Manager with Scarborough Toyota

About Scarborough Toyota:

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers.

We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Scarborough Toyota has become the premier dealership in the Toronto region and has the largest on-site inventory in Canada.

At Scarborough Toyota, we aim to provide exceptional customer service and build long lasting relationships with our customers and co-workers.

As an Internet & Sales Floor Manager, a typical day might include the following:

Manage and achieve organizational sales goals by developing a business plan that covers sales, revenue and expense controls via the activities and performance of the sales team
Daily coaching of Sales Managers to activities for success, informed via inteam participation throughout the day/week, ensuring sales processes are followed as designed
Gross profit development: maintain gross profit averages while attaining sales volume targets. F&I training, development, and monitoring to ensure minimum product penetrations and margins
Volume: continuously increase market share against Toyota dealer competitors in the GTA. Focus on target of being most sales efficient Toyota dealer in Ontario zone and growing new car sales at a faster rate than the zone average
Sales process: develop process maps and manage sales consultants to follow a very clear process. Heavy manager involvement in every customer interaction
Plan and conduct weekly sales meetings that are planned in advance, contents of which are reviewed at weekly management meeting
Set team and individual sales and customer experience targets
Analyze data to understand sales performance and trends and reward or correct as necessary, making datadriven decisions
Identifying Key Success Factors of top performing sales people and leveraging them and their skills to develop training and support for underperforming sales people
Ensure Direct Reports are leading their teams effectively, are in control, and are delegating to maximize their own efficiency
Training; active daily training for salespeople where contributions fall short of our goals. Must be a strong trainer
Culture and leadership style: foster and promote a culture of personal participation, contribution, and accountability. All team members are to "own" their numbers. Recognize contributions that are aligned with our goals. Positive communication and recognition during every shift
Appointments and productivity: a key part of our traffic building goals. Ensure sales team are responsible for 50% of traffic driven to the dealership. Focus on appointments every single shift, measure and monitor by sales consultant
Used car management: aggressive used car targets. Resourceful in locating product channels outside of auctions and trade ins
Appraisals: deliver on appraisal expectations by utilizing vast customer portfolio and service drive. Hold the sales consultant team accountable to a minimum appraisal standard
Internet sales process: manage lead handling and produce 50% of total sales volume from internet leads
Active in customer follow up and active in sales process
Be familiar with and assist customers in obtaining webbased product information
Qualify and market to potential clients through outbound prospecting and leads management
Previous experience with CRM is considered an asset.

Be familiar with and assist customers in obtaining web-based product information

Qualify and market to potential clients through outbound prospecting and leads management
Previous experience with CRM is considered an asset.

This job might be right for you if:

You have previous experience in an automotive sales management role.
You have previous automotive sales experience.
You have obtained your OMVIC certification.
You have a passion for customer service.
You use your strong communication skills to develop buyers by building and maintaining rapport with customers.
You are selfmotivated and driven.
You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm.

Compensation

Offer a Competitive Compensation Structure
Group Benefit Plan after three months of employment
A monthly car allowances
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible mino