Building Manager - Regina, Canada - Towers Realty Group

Towers Realty Group

Verified Company

Regina, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:
Building Manager

Company:
Towers Realty Group Ltd.

Description:

The Building Manager is a key position within Towers Realty Group as they are tasked with building and maintaining relationships with our Residents, assisting in the effective and efficient retention of existing Residents and ensuring that Resident issues are handled in a timely and professional manner.

Responsibilities:

Setting high customer service standards & ensuring positive resident relations and resident satisfaction
Collect rent and follow up on defaults
Answer and deal with Resident Complaints
Inspections of vacant and upcoming suites
Lease and show suites
Prepare and deliver bank deposits
Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract
Schedule maintenance, painters and cleaners
Complete move in and move out reports and inspections
Compiling spreadsheets and or generating reports of upcoming lease expiries and generating the necessary renewal documents
Conduct Customer Satisfaction surveys to inbound and outbound Residents
Updating Resident database (Yardi)
Update and maintain accuracy of information of resident files and lease documentation
Ensure service of documents and annual inspections are dealt with as per Towers policies and local Residential Tenancy Act
Following up on or inputting Resident Retention related work orders
Dealing with evictions and tenancy board filings, and attendance at tenancy board hearings as required.
Back up to Leasing Agent as needed
Other Resident and customer service related duties as assigned by the Property Manager
Other duties as assigned;
Have a professional appearance, pleasant demeanor, and positive attitude
Proven experience in successfully dealing with and resolving conflict
Previous experience in Customer Service and performing administrative functions
Have a valid driver's license
Be willing and able to work irregular hours including evenings and weekends
Possess excellent English communication skills,
Be highly organized, and capable of meeting deadlines in a busy and high pressure environment
Able to take direction and work independently as well as part of team
Is a selfstarter and capable of multitasking
Able to provide a criminal record check free of relevant convictions

We thank all who apply, but only those selected for interview will be contacted. No phone calls please

Job Types:
Full-time, Permanent

Benefits: