Shipping and Facilities Associate - Toronto, Canada - Comwave Group

Comwave Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Shipping and Facilities Associate - 4 Month Contract

Who Are We?
Comwave is Canada's largest privately owned telecommunications service provider in both Consumer and Business Markets.

Comwave is a dynamic, entrepreneurial organization, leading the market in its service-oriented approach to its customers and expanding its teams with like-minded individuals.

How do we value our employees?

Full Kitchen with free coffee & espresso
Fully equipped onsite gym with showers onsite
Creative social committee hosting regular company events
Unique entrepreneurial culture

Who are we seeking to join our team?

The
Shipping and Facilities Associate is responsible for preparing and shipping routers, modems and other devices, maintaining documentation, receiving devices and materials, and assisting with warehousing as necessary.

On a day-to-day basis, the Shipping and Facilities Associate interacts with all internal departments, regarding the preparation of devices for use on customer premises, preforming Quality Assurance for these devices, as well as the refurbishing and programming of equipment as required.

You will contribute to the team by performing the following:

Conduct and document regular facilities and building inspections
Perform routine facility maintenance and other duties as assigned
Ensure compliance with health and safety standards and industry codes
Supervise maintenance and repair of facilities and equipment
Obtain quotes and tenders from vendors and suppliers
Calculate and compare costs for goods and services to maximize costeffectiveness
Coordinate and monitor activities of contract suppliers
Manage contractor and vendor relationships
Ensure delivery schedules, quantity and quality criteria are met for all equipment
Assure security of the facility
Respond to facility and equipment alarms and system failures
Assist internal departments with various inquiries such as returned units, customer inquiries, follow up on status of shipped units, etc.
Prepare routers, modems and other equipment for use on customer premises
Perform Quality Assurance testing
Perform upgrade, testing, and refurbishing and programming of devices
Ship equipment and maintain the warehouse environment
Maybe required to work evenings and weekends as requested by your Supervisor or in response to a service issue

What do you bring to the team?

High School diploma and/or equivalent experience is required
Strong communication skills
Strong computer skills, including Microsoft Office programs (Word, Excel, Outlook etc.)
Strong commitment to deadlines and work ethic taking accountability and ownership to overcome roadblocks to ensure Customer Promise Dates are met
Ability to thrive in a challenging, demanding, and rapidly changing environment without close supervision
Ability to work cooperatively and effectively with fellow team members, clients and other internal departments
Flexibility to adapt and accept various tasks to ensure the overall team objectives are met
Excellent organizational skills with a strong ability to prioritize

Nice to Have:

Minimum 2 years of experience/education in a technology related industry
Minimum 1 year of experience in an customer service/warehouse role

We are a diverse team that speak many languages with various backgrounds. Our employees are committed to a superior customer experience.

At Comwave, we value the unique skills and experiences each individual brings, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation during the recruitment and selection process, please notify our Human Resources.