Customer Service Representative - Prince George, Canada - Ryan Company Ltd.

Ryan Company Ltd.

Verified Company

Prince George, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join an exciting team in business for over 50 years and is Western Canada's largest privately owned and operated full service vending company.

The Customer Service Representative (CSR) Route Driver position is a key role that involves servicing customer accounts primarily within Prince George and surrounding areas, maintaining inventory, stocking machines, merchandising, diagnostics of machines and most importantly - providing excellent customer care.

Hours of Work
hours a week; ideally Monday, Wednesday and Friday afternoons

Essential Duties and Responsibilities:

Basic warehouse stocking, inventory and maintenance work
Recognizing proper quantities and type of products needed to fill vending machines to maximize sales and minimize product loss due to expired product.
Accountability, must be able to work with limited supervision. Excellent organization, time management skills and multitasking abilities.
Driving a company Sprinter van safely around the city to service accounts
Stocking and inventory of vending machines. Such as snacks, beverages, ATM machines. Common accounts include; schools, universities, recreation centers, government offices etc.
Required repetitive lifting of product up to 50 pounds.
Performs basic vending equipment troubleshooting and repairs. Must have mechanical aptitude.
Focuses on continuous improvement of processes & efficiency to drive results and growth.
Maintaining the cleanliness and appearance of machines to make customer purchase experiences appealing.
Handles customer issues in an efficient and professional manner.
Communicates effectively with Management.
Requires solid organizational and problem solving skills to produce quality work to meet tight schedules.
Must be proactive and a selfstarter going beyond specific job responsibilities to ensure goals are achieved or exceeded.
Records transactions and inventories on company provided hand held electronic device; accountable for cash and product.
Maintains cleanliness and organization of warehouse and vehicle

Must have a Class 5 license with clean driving extract. Credit and criminal background checks are mandatory.

What we offer:

Competitive wages based on your experience and performance with room for growth.
RRSP match
Extended health benefits after probation
Perks/discounts with partners
Free snacks
Flexible hours

Skills you will gain in this role:

Retail, Inventory Management, Merchandising Skills and Cash Handling
Professional driving skills, logistics, route management
Time management and autonomy
Customer service at professional accounts
How to do basic troubleshooting and repairs with mechanical equipment in machines

Why our CSR's love this job:

Autonomy to work alone and service accounts throughout the day.
Never in one place all day.
Like to be busy with a nice combination of physical exercise servicing accounts and downtime driving in between.
Standard work schedule, stable year round work.
Flexibility with negotiating start times
Enjoy working for a kind, family run company, we have multiple team members that have been with the company for 1020 years.

To apply, send upload your resume to the following platform:

Company description

Ryan Vending has been in business for over 50 years and is Western Canada's largest family-owned and operated vending company.

At Ryan's, we believe in working hard, supporting our team, and giving back.

Every employee is part of our community, and we offer a challenging and exciting environment that supports personal growth, diversity, and champions a people-first mentality.

We also take our commitment to social responsibility seriously and walk the talk.

We are Inclusive Employer Certified, Living Wage Certified, have been proudly carbon-neutral since 2010, encourage our partners to consider their impact on the environment, and have led the way in offering healthier options in all of our machines.

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
$42,000.00-$49,000.00 per year

Benefits: