Assistant Mess Manager - St. John's, Canada - Canadian Forces Morale and Welfare Services - CFMWS

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    Full time
    Description
    WHO WE ARE

    CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

    THE ROLE

    As an Assistant Mess (Hospitality) Manager, you provide an excellent customer experience in our military messes. During big events to every day moments, you will build a rapport with the military community while utilizing your operational and hospitality experience. Military messes are places where Canadian Armed Forces (CAF) members come together to socialize and foster morale.

    The Assistant Mess (Hospitality) Manager will ensure smooth operation of the messes' activities and operations, including bar operations, while adhering to strict requirements for health, hygiene and safety. You will manage the scheduling, training and performance of employees.

    This is a role where everyone works as one team to provide the best customer experience for our members and contributes in creating a positive workplace. If you thrive in a customer focused environment, enjoying leading a team - this opportunity is for you

    QUALIFICATIONS NEEDED

    Education, Certifications and Licenses

    College diploma or certificate in hospitality, food service management, or a related field AND some years of experience in hospitality or food and beverage service sector

    (OR Several years of experience in the food service sector, or in a related hospitality field, including supervisory experience)

    AND

    Provincial Responsible Service of Alcohol certification, as required

    Experience

    In coordinating hospitality services

    In applying policies, procedures, regulations, and relevant legislation

    In organizing banquets and functions

    In inventory and bar management

    In personnel administration

    Competencies

    Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

    LANGUAGE REQUIREMENTS

    English Essential

    BENEFITS AVAILABLE

    Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

    Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

    Retirement Planning: Group Savings Plans.

    Learning and Development: Tuition Assistance Program and Advanced Learning Program, payment of professional association memberships, online learning opportunities and second language training.

    Perks: Discounts through CF One Member Appreciation.

    OTHER INFORMATION

    This is an on-site position with an assigned work location.

    Offer expertise in management, operational and hospitality services as part of the team that oversees military messes throughout Canada and the world. The military mess is the centre of social life for serving members of the Canadian Armed Forces, where customs, responsibilities and social standards are practiced. Messes are steeped in rich military heritage and tradition. The mess includes food as a central component of events and camaraderie. Personnel Support Program (PSP) Hospitality Services and management are pinnacle to their success.

    START DATE

    May 6 2024

    INCLUSION AND ACCOMMODATION

    CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.