IT Administrator, SAP Cloud - San Juan De Terranova - Vision33

Description

Vision33 is hiring an IT Administrator, SAP Cloud to support the stability, security, and performance of SAP environments for our external clients. This hands on role focuses on SAP system administration, access management, monitoring, and operational support, ensuring client systems are reliable, secure, and aligned with best practices.

You will work closely with Vision33 consultants, project teams, and customer stakeholders to support SAP systems across development, testing, and production environments. This role is critical to enabling successful client implementations and ongoing operations and support within a cloud first SAP landscape.

Key responsibilities

• Own SAP related support triage through Zendesk, ensuring tickets are reviewed, prioritized, and routed to the correct functional group based on business impact and system area.
• Ensure support tickets are directed effectively by determining the appropriate business function, SAP module, or technical team required for resolution.
• Perform ongoing SAP system administration and monitoring to ensure stability, performance, and availability across environments.
• Support new project initiations by leading SAP administrative setup activities during the first days of each engagement, working closely with customers.
• Partner with customers to explain system purpose, overall SAP landscape, and environment usage during project onboarding.
• Create and manage SAP users, roles, and access for customers and internal delivery teams.
• Provision new SAP tenants and environments as required for projects.
• Ensure UAT system setups are appropriate, secure, and aligned with project and testing requirements.
• Complete landscape handover at the end of implementation projects and transition to support.

Qualifications and experience

• Bachelor's degree in Computer Science, Information Technology, or an equivalent combination of education and experience.
• Proven experience in an SAP system administration or IT administration role.
• Hands on experience administering SAP environments, including user management, transports, and system monitoring.
• Experience supporting SAP S 4HANA environments, including cloud based deployments, is a bonus.
• Familiarity with SAP Basis concepts and best practices.
• Experience working with cloud platforms and infrastructure is an asset.
• Strong analytical, problem solving, and troubleshooting skills.
• Ability to manage multiple priorities in a fast paced environment.
• Clear, concise written and verbal communication skills.
• Strong collaboration and relationship building skills.
• Self motivated, detail oriented, and accountable for results.
• Commitment to delivering reliable systems and a high quality internal and client experience.

About Us

At Vision33, we're forward-thinkers. We deliver cloud-based ERP and business solutions through experienced consultants and trusted technology partners. With an award-winning global team and responsive support, we help organizations run smarter and grow faster.

• Global Reach: 400+ experts helping businesses succeed around the world.
• Proven Impact: Cloud solutions that boost efficiency, lasting growth and sustainable financial success.
• Trusted Expertise: 1,500+ mid-market and enterprise customers count on us to modernize how they work.
• Culture That Clicks: We put people first — supporting our customers, empowering our team, and celebrating wins together.

We offer a competitive total rewards program including paid vacation and leaves, retirement plan, health and wellness programs, training and development, and various other employee benefits and perks. We offer exciting opportunities for diverse project work, internal mobility, global travel, and so much more. If you want to be part of a global, diverse, passionate, and fun environment where you can truly make a difference, please submit an online application today

For more information on our company, our culture, our benefits, and more, please visit our website at

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