technical support analyst - Calgary, Canada - Indo Can Systems Inc.

    Indo Can Systems Inc.
    Indo Can Systems Inc. Calgary, Canada

    2 weeks ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 1 year to less than 2 years

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide customer service

      • Work conditions and physical capabilities

    • Work under pressure
    • Tight deadlines
    • Attention to detail
    • Combination of sitting, standing, walking

      • Personal suitability

    • Accurate
    • Client focus
    • Organized
    • Team player
    • Time management
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 40 hours per week