Head Employee Experience, Rbcx - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Head Employee Experience, RBCx

WHAT IS THE OPPORTUNITY?

As the Director, RBCx Employee Experience, you will partner with the RBCx Leadership team, key partners like HR & Communications and the external tech community to develop strategy for and deliver an integrated program of exceptional people experience in RBCx.

This includes experiences that help employees learn, grow and contribute to RBCx.

WHAT WILL YOU DO?

Leads an integrated program of strategic initiatives that deliver exceptional employee experiences that impact culture, technology and workplace for RBCx employees.
Collaborates with key stakeholders to identify, track and monitor key employee experience initiatives; including Human Resources, Corporate Communications, Corporate Real Estate, and other Technology, Line of Business and Functions partners.
Oversees activities on planning, delivery and implementation to ensure enterprisewide program strategic goals and objectives are accomplished within approved time frames, scope and budget.
Manages across multiple initiatives with high amounts of value (benefit/cost), complexity and uncertainty.
Reports to senior business and technology executives on progress of employee experience initiatives within a strategic framework that measures success against key performance metrics, change management strategies and employee adoption/sentiment.
Develops and evolves a framework for monitoring and evaluating the success of employee experience initiatives based on the "voice of the employee".
Provides deep insight into employee experience best practices, challenges and opportunities. Seen as a trusted point person for all crossfunctional employee experience initiatives.
Gathers feedback on employee adoption and sentiment to gauge success against key performance metrics and provide input to initiative owners so they may evolve their strategies for optimal impact.

WHAT DO YOU NEED TO SUCCEED?

Must have:

Demonstrated leadership in the area of people experience including development/ownership of project/program portfolios
Experience in strategizing, designing, building and delivering high impact employee experience programs in a startup or entrepreneurial environment
Collaborative leadership and stellar communication skills
Understand the business rationale for and impact of programs
Experience working in an agile, produce management environment
Experience leading programs with high level of value (benefit/cost) across different functions / stakeholder groups
Conceptual thinking ability to think on one's feet, and differentiate between context vs content by developing frameworks

Nice-to-have:

Collaborative leader, strategic influencer, exceptional storyteller, at ease with senior executives and skilled in fostering innovation at all levels within an organization.
Expert knowledge of program and project plan development & management, scheduling methodology, Agile and iterative methodologies, program and project metrics, analysis, and status reporting.
Advanced knowledge of change management
Advanced communication, presentation and facilitation skills

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
A worldclass training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Ventures

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace dive