Technical Support Representative - Burnaby, British Columbia, VC T, Canada
Only for registered members Burnaby, British Columbia, VC T, Canada
3 days ago
Job summary
We are looking for an experienced bilingual Technical Support Representative, fluent in English and French to service our customer base in both Canada and the US.This role involves understanding and troubleshooting customer problems, collaborating with other internal teams, and resolving problems via issue ownership from end to end.
Responsibilities
- Provide excellent technical support to our customers via phone, email and ticketing system
- Gather relevant information in order to troubleshoot and resolve hardware and software issues
Job description
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