Financial Services Manager - Calgary, Canada - Fifth Avenue Volkswagen

Description

Fifth Avenue Volkswagen is a fun-filled environment that makes for a
_Great_ place to work.

Imagine working in an environment where your passion for cars meets your desire to deliver exceptional customer service.

As a
Financial Services Manager, you'll play a vital role in creating a seamless and memorable experience for our customers.

From assisting customers with the sale of their vehicle, and working alongside the sales team, you'll be an essential part of our Volkswagen family.

If you're someone who thrives in a
fast-paced,
team-oriented atmosphere and takes pride in going the extra mile, we want to hear from you.

Join us in driving excellence, and let's embark on this exciting journey together


BENEFITS:

• Competitive Compensation
• A funfilled atmosphere
• Medical and Dental Benefits
• RRSPmatching program
• Volkswagen professional training

RESPONSIBILITIES:


_Reporting to Sales Managers, you will be responsible for __ensuring a smooth and efficient financial transaction process for both the dealership and its customers._**- Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.

• Utilization of dealership management systems and procedures to deliver exceptional customer service.
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs.
• Read, understand and adhere to all rules, regulations and procedures as required by the employer.
• Work in strict compliance with the laws of Alberta and Canada.
• Ensure all work performed is thorough, accurate and completed on time.
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles.
• Maintain all reports and records as required by the manufacturer, dealership and suppliers.
• Attend sponsored training as scheduled.
• Ensure quotes for products and services are competitive.
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and thirdparty vendors.
• Keep customers and staff updated on the progress of a vehicle delivery.
• Consistently meet and exceed customer expectations.
• Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction.

SUCCESSFUL CANDIDATES POSSESS:

• Previous VW/Audi experience a definite asset
• Out Of Province License also an asset.
• Valid driver's license with an acceptable driving record
• You display a friendly and outgoing demeanour while interacting with other customers and coworkers. You are a selfstarter who can work with mínimal supervision.
• High School degree or equivalent preferred
• Must be dependable and reliable, possess strong attention to detail and have the ability to prioritize effectively.
• Excellent customer service skills.
• G3 Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._
• We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._