Back of House Ecommerce Associate - Montréal, Canada - Livestock Canada

Livestock Canada

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department:
Retail Stores

Location:
Montreal

Workplace Type:
On-site

Job Type:
Part-Time, Permanent

The Team:

The Role:

Reporting to the Senior Customer Experience Manager, you'll have the opportunity to support in shaping and delivering a premium experience to our customers.

We'll lean on you to elevate the performance of our in store fulfillment services. You'll collaborate with the warehouse, product, customer experience, retail and ecommerce teams.

Duties/Responsibilities:

Collaborate with other fulfillment leads to optimizing processes.
Order processing and shipping to make sure the orders are processed within 2448 hours.
Daily dataentry and reporting.
Collaborate with retail backofhouse team to receive and put away new stock.
Results tracking to increase eCommerce fulfillment performance.
Work with Customer Experience team to update system and communicate order status.
Inventory management and cycle counts.
Coordination and timely processing of online returns.

Skills/Knowledge/Experience needed:

Excellent written and verbal communication skills.
A confident, calm attitude that'll perform well under pressure.
Attention to details.
A team player who knows when it's necessary to loop in senior staff and ask for assistance; you're humble enough to ask for support when you need it.
Experience working with slack, shopify and warehouse management system is bonus.