Evening Cash Office Supervisor/ Customer Service - Red Deer, Canada - Your Independent Grocer

Your Independent Grocer

Verified Company

Red Deer, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together.

Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us.

Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We have opportunities for hard working, enthusiastic and reliable people just like you.

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE

Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer's PC Optimum Card during each transaction
Answers inquiries regarding location of product, rainchecks, refunds, PC Optimum

LOSS PREVENTION

Ensures loss prevention Standards are followed
Controls cash, lottery inventory in accordance with prescribed cash handling policies and procedures
Maintains proper security of cash and merchandise

GENERAL

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required

QUALIFICATIONS

Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Cope with register and credit authorization issues
Determine customer satisfaction
Efficiency in processing the customer order
Troubleshoot cash issues

EXPERIENCE

Strong computer and register skills
Well organized with ability to record keep
Detail oriented
Ability to provide a proactive approach in customer service and problemsolving
Effective verbal and written communication skills
Ability to work independently
Ability to function as part of the team in a fast paced environment
Commitment to providing customer service

WORKING CONDITIONS

Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact.

Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture.

We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

Please Note:

NOTE:

The Employer noted in this posting is an independently owned corporation ("Franchisee") which is licensed to use the "Your Independent Grocer" trademark(s) by Loblaws Inc.

Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.