Teller/customer Service Representative - Toronto, Canada - Calforex

Calforex

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Calforex is a Canadian leader in Foreign Exchange services operating 10 retail locations in Canada. At Calforex we take pride in offering our clients competitive personalized foreign exchange services and providing unmatched customer service.

Calforex is seeking motivated, talented team members who are dedicated to providing a welcoming and professional environment for our clients and fellow employees.

The position of teller is of a front-line ambassador to both our local clientele and tourists from across the globe.

Success at Calforex relies on the following:

Engaging with clients to accurately determine their needs and offer appropriate products and services.
An aptitude for problem solving and responding flexibly to new challenges.
Communicating effectively and professionally with clients regarding Calforex policy and Federal or Provincial regulations for Money Service Businesses.
Commitment to ongoing training for Anti-Money Laundering and Anti-Terrorist Financing legislation and regulatory requirements.

Required Qualifications:

High school diploma or equivalent.
Advanced verbal and written communication skills in the following languages: English/French
Minimum 2 years of professional customer service experience.
Minimum 2 years of professional cash handling experience.
Reliable transportation or ability to commute during Branch hours.
Ability to pass a Police Clearance Report.

Calforex is committed to providing an inclusive and equitable workplace for all team members and clients. We seek applicants who are committed to upholding these values.

Offer excellent customer service and professionalism
Probe customers to accurately determine their needs and offer appropriate products and services from Retail, Corporate and Private Client departments
Proven cash and time management experience
Friendly and enjoys working with the public
Professional and courteous phone etiquette
High school diploma and proficient with computers
Ability and desire to learn and grow

A professional, business dress code is in place and must be adhered to at all times. Applicants must when requested, to be able to provide a clean police background check.

Part-time hours: Starting at 22.50 hours per week, sometimes more hours available

Job Types:
Part-time, Permanent

Salary:
From $17.00 per hour

Expected start date:
Nov/Dec 2023

Job Types:
Part-time, Permanent

COVID-19 considerations:
All employees and customers are required to wear a mask, physical distance in place, common surfaces are sanitized regularly. We don't offer curbside pickup

Job Types:
Part-time, Permanent

Salary:
From $17.00 per hour

Expected hours:
No less than 22.5 per week

Schedule: