Clinic Coordinator/administrator - Pickering, Canada - Apex Physiotherapy & Chiropractic

Apex Physiotherapy & Chiropractic

Verified Company

Pickering, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for a reliable and dedicated clinic coordinator with great leadership and organizational skills with a genuine passion to serve patients and exceed expectations to support our amazing team and turn our clinic into a well-oiled machine.

Must possess strong customer service skills and excellent phone etiquette.

Our busy multidisciplinary clinic consists of physiotherapists, chiropractors, massage therapists, and a naturopathic doctor who all focus on high quality care.

We need a self-motivated, highly organized and efficient leader to handle day to day operations, developing inter and intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

Responsibilities:

Oversee the daytoday operations of the clinic
Manage and train new staff members
Create and implement policies to ensure compliance with medical regulations
Work with insurance companies to coordinate care
Maintain current and accurate patient records
Manage patient referrals and scheduling
Work with patients and providers to coordinate care
Provide education to patients about services and procedures available to them
Participate in ongoing provider network reviews, provider scheduling, and patient scheduling
Participate in ongoing network assessments, billing, and collections
Participate in the development of practice protocols and medical guidelines
Perform administrative duties as needed including maintaining patient files, completing reports, preparing reports, etc.

Other Responsibilites and duties include:

Recording and implementing new protocol and procedures.

- management of patient booking, online billing, Insurance/MVA/WSIB billing, bookkeeping, collections, bill payments and payroll.

Other general office admin duties, (ie invoicing, pulling up patient notes)
Interclinic communication between medical walk inclinic and rehab clinic
Booking/running staff meetings, training, delegation of duties, collaborative issue resolution with admin and clinical staff
This role will also involve acting as a liaison between management and staff
Establish team atmosphere through leadership and employee development
Order/pick up supplies and equipment as needed
Organize/implement marketing material
Ensuring all company procedures and policies are followed.
This role require the ability to establish exceptional rapport with our patients and staff
Contributing to office cleanliness.
Generating/logging clinic statistics
Vendor management including liasing with our marketing and tech partners.
Must be comfortable using social media for marketing.
Qualifications
25 years management experience
Genuine passion and desire to serve patients and exceed expectations
A creative mind and ability to suggest improvements and protocols.
Leadership skills and ability to support our systems and processes
Comfortable being independent and making decisions
Ability to multitask efficiently
Calm under pressure
Excellent English literacy is required in addition to compassionate and confident personality

hours week

48 hour shifts Monday-Saturday.
Weekend and evening availability, on call
Potential to grow.

- $18-22 hour to start with incentives.

Qualifications:

Bachelor's degree, college diploma or equivalent experience in a health care field is preferred.
Previous experience in a clinical and or/office setting is required.
Must possess excellent organizational skills; be able to multitask; possess a positive attitude; be able to work independently; be comfortable with computers; have strong problem solving skills; possess excellent communication skills with physicians, coworkers, supervisors, and other staff members.

*please submit cover letter including 3 reasons why you would be a great fit for our company.

Job Types:
Full-time, Part-time, Permanent, Fixed term contract

Contract length: 12 months

Salary:
$18.00-$22.00 per hour

Flexible Language Requirement: