Billing and Collections Agent - Dorval, Canada - Alarme Sentinelle

Description

Established in 1978, Alarme Sentinelle is a privately held full-service security company with a ULC listed and Five Diamond monitoring station providing customized solutions to customer in the greater Montreal region.

With over 100 years of combined experience amongst our bilingual staff we are able to maintain high value service to our customers.

We are looking for a new detail-oriented and goal focused member to join our team to take the reigns as Billing & Collection Agent.

You will be required to provide a daily report on your progress to the VP which may include, but not be limited to, total amount collected, number of calls made, and updates on large outstanding accounts.

• Daily collection of outstanding customer invoices
• Develop and manage payment schedules with customers
• Process credit card payments
• Liaise with 3rd party collection company
• Prepare customer statements and credit notes
• Update credit card information in accordance with PCI regulations
• Update and process monthly preauthorized payments
• Update and process monthly recurring credit card payments
• Ensure compliance with health, security, quality, and recycling policies
• Perform any other tasks that may be assigned to you from time to time

• 1+ years of relevant work experience
• Customer service experience an asset
• Diploma in administration, finance, or accounting an asset
• Oral and written fluency in French and English
• Strong communication skills
• Knowledge of Microsoft Office
• Must handle all information with confidentiality and discretion

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• Vision care

• 8 hour shift
• Day shift
• Monday to Friday

• Signing bonus

• Accounts receivable: 1 year (preferred)

• French (required)
• English (required)