Volunteer Coordinator - Burnaby, Canada - United Way British Columbia

United Way British Columbia

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2024

JOB PURPOSE
This position is responsible for building relationships with volunteers, non-profits and community organizations across BC.

Reporting to the Manager of Volunteer Engagement, the Volunteer Coordinator will develop agency and partner connections that align with United Way BC's (UWBC) strategic goals.

This includes growing utilization of the iVolunteer platform and developing capacity building initiatives to support volunteerism across BC.

Connecting diverse volunteers to vital community work and increasing the awareness and understanding of UWBC's brand is also a key component of this role.

DUTIES & RESPONSIBILITIES
- **Key Responsibilities: Volunteer Management*

Builds relationships with individuals to assess, codesign and develop opportunities related to volunteering.
Develops and implements recruitment and training for volunteering including the use of the iVolunteer online platform.
Develops and implements a recognition program that ensures a solid connection with United Way volunteers
Organizes opportunities for Volunteer Sector Mobilization and capacity building.
Collaborates in the development of procedures relating to volunteers
Tracks results through standardized record keeping practices
Maintains volunteer files ensuring documentation of screening practices and compliance with Standards of Practice and relevant legislation
Generates and assesses statistical reports related to volunteering and capacity building
Implements evaluation of volunteers and capacity building initiatives connected to volunteerism
Supports a climate of readiness for volunteers by clearly communicating needs, details and expectations
Provides guidance and support to volunteers
Under the guidance of the Manager of Volunteer Engagement develops volunteer position descriptions, templates and training tools to meet assessed needs
Recruits volunteers for specific roles and assignments through internal and external strategies
Administers thirdparty screening (references, criminal record checks) in accordance with level of risk, Standards of Practice, and relevant legislation
Matches prospective volunteers with available nonprofit sector opportunities
Confirms volunteer placement and scheduling, and implements startup procedures for each volunteer

General

Performs other duties related to the qualifications and requirements of the job

QUALIFICATIONS & REQUIREMENTS

Education:

Two (2) year diploma in Social Sciences or a related discipline, or an equivalent combination of education, training, and experience
Certified in Volunteer Administration (CVA certification) an asset

Experience:

Minimum three (3) years' relevant experience as a volunteer administrator
One (1) year of customer service experience and administrative office experience

Skills:

Excellent relationship building and interpersonal skills
Outstanding customer service skills and excellent telephone manners
Superior verbal and written communication skills; an effective listener and presenter
Demonstrated ability to work with volunteers, including community groups, onsite volunteers, skill based and professional staff
Ability to work on multiple projects and responsibilities concurrently
Ability to create and maintain good working relationships across the organization
Attention to detail; excellent organizational and time management skills
Proven presentation skills and training skills
Ability to exercise a high level of tact and discretion in both internal and external interactions
Knowledge and experience with Volunteer nonprofit sector an asset

WORKING CONDITIONS

Some hours outside of business hours to provide event orientations and assistance to volunteers
Requires a driver's license and access to a vehicle
Must be able to lift 20 lbs

CHARACTERISTICS
For success at UWBC and in this role, certain demonstrable characteristics will be required:

A commitment to building healthy, caring and inclusive communities, internally and externally

Embodying the organization's core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
Ability to navigate ambiguity and comfortably operate in it
Drive to succeed as an individual and as a team member

At UWBC, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.
This is a bargaining unit role with CUPE 1760. This position is a pay grade 36 which is $77,915.07 annually. This is a temporary position which is schedule to end December 2024.