Online work Data Analyst - Canada - The Salvation Army in Canada
Description
About The Salvation ArmyThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.
The Salvation Army Canada and Bermuda has four core values:Service:
We reach out to support others without discrimination.
We responsibly manage the resources entrusted to us.
The Development Data Systems & Analytics Specialist supports development efforts for The Salvation Army throughout Canada and Bermuda with vital data analysis to drive growth revenue and donor engagement strategies.
This position plays a key role in providing the proper data structure to identify, measure, and assess donor trends to support fundraising strategy, portfolio and giving campaign management and assist with database management and operations.
Data Reporting & AnalysisUndertake essential data integrity, complex queries, analytic and report generation tasks and conduct data consistency and quality checks
Collaborate across the organization to identify requirements for analysis and recommendation support
Create custom queries and use tools to mine our data to drive decision making for communications, donor relations and revenue growth
Provide pre/post data analysis of fundraising and donor engagement campaigns/programs to inform future growth including but not limited to demographic information, giving trends, retention, etc.
Support the Associate Director, Governance & Development Operations in improving the moves management process tracking, including but not limited to pipeline updates, coding, and action trackingData Integrity
Monitor data integrity and donor trends and behaviors, data changes, constituent contact information, address accuracy, and the interrelationships of data
Prepare online file imports for Raiser's Edge NXT
Review processes and make recommendation to improve data accuracy, quality, capture and tracking
Implement database tracking and dashboards for metrics and reporting to ensure progress is measured, evaluated, and continually improved
Translate technical data into actionable and understandable insights
Provide data and system related training to the divisional teams related to scope of work, as required (i.e. data segmentation, prospect review, etc.)
Special projects and other duties as assigned
Post-secondary diploma (2 or 3 year) or degree in Information Technology/Computer Science, Mathematics, Statistics, Business Administration
Minimum 3 years' relevant data analytics experience with in-depth Raiser's Edge use
Knowledge of CRM best practices and principles for fundraising
Thorough understanding of Blackbaud's Raiser's Edge NXT, specifically for data reporting and analytics
Comprehensive knowledge of Microsoft Office including Word, Excel, and PowerPoint
Ability to query and produce in-depth analysis in a changing environment