Westwood Manor Team Lead - Edmonton, Canada - The Mustard Seed Society

The Mustard Seed Society

Verified Company

Edmonton, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Mustard Seed is committed to helping people who are homeless transition toward and maintain sustainable and healthy lifestyles.

The Westwood Manor Team Lead is a member of a team that provides housing and facilitates support services for nineteen low to mid acuity persons experiencing multiple barriers, who require the support of Permanent Supportive Housing (PSH).

The role of the Westwood Manor Team Lead will be to provide case management services, assist clients with daily living skills, connecting to community resources and other day to day tasks as needed.

The Housing Support Team Lead will work with the Housing team to provide ongoing addiction and mental health support. The Housing Support Team Lead will be working onsite at the residence which functions within a harm reduction model.

Employment Type:
Full time

Schedule:
Monday - Friday Rotating Shifts 7:00 - 15:00, 15:00 - 23:00 and 10:00 - 18:00. On-Call one week every 6-8 weeks.

Reporting to:
Housing Support Supervisor

City:
Edmonton

Number of Positions to Fill:1

RFR #: 639

DUTIES AND RESPONSIBILITIES:

Collaborate with the Westwood Manor Supervisor to create and implement workflow procedures and innovative programs
Review, coach and support the housing team with case management and resident documentation
Meet with clients housed in The Mustard Seed apartment units on an ongoing weekly basis
Provide ongoing client support with daily living skills, medication administering and managing tenancy
Document client interactions, service plans and client progress in delegated software
Maintain working knowledge of relevant community supports and resources
Provide addiction support using harm reduction philosophy and strategies
Function as an advocate to assist clients with accessing community resources and external supports
Provide crisis intervention, as necessary
Provide input into program development and community resources
Attend scheduled team meetings and training sessions
Develop and maintain effective working relationships within The Mustard Seed and with external agencies
Active role in community programs and in house activities
Attend weekly team meetings and other training as required
Participate in all staff training (e.g. First Aid, SafeTALK, Nonviolence) and attend monthly general meetings and support meetings with the Housing Team
Other duties as assigned by Supervisor

MINIMUM QUALIFICATIONS AND SKILLS

Degree/Diploma in Social Work or related Human Services field
Two years experience working in Social Work or related Human Services field
One year experience working with those experiencing homelessness; direct experience with Housing First initiatives considered a strong asset
A passion to be part of ending homelessness in Alberta
Knowledge of Edmonton's community resources
Experience with case management is considered a strong asset
Experience working with mental health and/or addictions is a strong asset
Demonstrated competency and ability to practice crisis intervention
Ability to deescalate and problem solve with individuals under the influence and/or struggling with a mental health crisis
Ability to establish and maintain rapport with culturally diverse clients, including a familiarity with the Indigenous culture
Ability to adhere to confidentiality standards and FOIP Act stipulations
Excellent written, oral and interpersonal skills with the ability to effectively communicate with clients, members of a team, and community agencies
Excellent organizational and time management skills
A selfstarter with the ability to work in a crossfunctional team
Ability to accomplish goals with mínimal supervision
Proficient computer skills (Microsoft Office Programs); experience with Efforts to Outcomes (ETO) is an asset

WORKING CONDITIONS

Schedule consists of 8hour weekday shifts (shifts are 7:00 15:00, 15:00 23:00 and 10:00 18:00)

Shifts rotate every week and one week on On-Call duty is required every - 8 weeks

The position will require varied mental and emotional effort: ongoing compassionate care, must be able to respond appropriately to intense situations, conflict resolution and organizational ability while working directly with risk population in life recovery are required
Physical requirements: mínimal to moderate physical effort

ADDITIONAL REQUIREMENTS

An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed's Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a fulltime basis for anyone other than current employer

COMPENSATION & BENEFITS
The Mustard Seed offers a competitive compensation package including 100% employer-paid extended health and dental benefits for staff and dependents