IT (information technology) business analyst - Oakville, Canada - RCN Call Center Services Inc

    RCN Call Center Services Inc
    RCN Call Center Services Inc Oakville, Canada

    Found in: Talent CA 2 C2 - 1 week ago

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    Description
    • Education: Bachelor's degree
    • Experience: 1 year to less than 2 years
    • or equivalent experience
    • Tasks

    • Confer with clients to identify requirements
    • Conduct business and technical studies
    • Design, develop and implement information systems business solutions
    • Provide advice on information systems strategy, policy, management and service delivery
    • Assess physical and technical security risks to data, software and hardware
    • Develop policies, procedures and contingency plans to minimize the effects of security breaches
    • Develop and implement policies and procedures throughout the software development life cycle
    • Conduct reviews to assess quality assurance practices, software products and information systems
    • Resolve conflict situations
    • Operate automatic or other testing equipment to ensure product quality
    • Consult with clients after sale to provide ongoing support
    • Execute and document results of software application tests and information and telecommunication systems tests
    • Computer and technology knowledge

    • Presentation software
    • Communication software
    • Business diagram software
    • MS Office
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
    • Financial benefits

    • Bonus
    • Life insurance
    • Registered Retirement Savings Plan (RRSP)
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week