Manager, Valuation and Customer Relations - Kitchener, Canada - Municipal Property Assessment Corporation

Municipal Property Assessment Corporation

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date:
Feb 14, 2024- Location: Kitchener, ON, CA- Type of Position: Permanent ( Standard Req Only)- Type of Position:

Number of Positions: 1
Salary Min: $108,

Salary Max:
$135,259.00Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

Become a Manager, Valuation and Customer Relations
with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario.

What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Learn more.

Equity, Diversity, Inclusion and Anti-Racism
MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected, valued and being heard.

MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

What makes you great for this role?

You are an excellent and service-oriented leader who can oversee the valuation of assigned properties within a designated geographic territory and the resolution of taxpayer concerns raised through enquiries, requests for information, requests for reconsideration and appeals.

We have:

A team of highly skilled, dedicated, and collaborative staff
Leadership that supports you
An enterprise that embraces change
A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

You have:

Completion of a postsecondary education or an equivalent combination of education, training and experience
At least 10 years of progressive experience in property valuation/appraisal
Completion of a professional designation from one of the following recognized accrediting organizations:
Appraisal Institute of Canada: Accredited Appraiser Canadian Institute (AACI)
International Association of

Assessing Officers:
Certified Assessment Evaluator (CAE)

Institute of

Municipal Assessors:
Member of the IMA (MIMA)

Royal Institution of

Chartered Surveyors:
Member of RICS (MRICS), Fellow of RICS (FRICS)

Full spectrum leadership skills, necessary for leading and developing professional teams
Advanced knowledge of property assessment terminology, valuation theory, appraisal procedures, and Assessment Act, Municipal Freedom of Information, and Protection of Privacy Act legislation
Advanced understanding of market and economic factors that affect property values, with a full understanding of the three approaches to value (cost, income, direct comparison)
Strong customer service focus to maximize business relationships
Proven ability to coach, mentor and motivate teams
Statistical analysis proficiency and familiarity of software programs such as SPSS, Word, Excel and PowerPoint
A valid G or G2 Ontario Driver's License

What you will do:

Lead and oversee the valuation of assigned properties within a designated geographic territory
Manage the valuation process for legislated reassessment activities (approach to value, mass appraisal models, land analysis, cap rate analysis and gross multiplier)
Ensure high quality data through managing the process control functions
Review and approve value adjustments prior to new valuation base year, taking into consideration; local real estate markets trends, previous appeal decisions, and locationspecific circumstances
Review detailed appraisal reports for contested property valuations
Respond to taxpayers, municipal representatives and tax agents on questions regarding assessed values
Identify and recommend improvements in data collection/quality and appraisal methodology through the analysis of complaints, requests for reconsideration and appeals
Collect and analyze reports on productivity, quality and customer service to ensure benchmarks are met while addressing areas that do not meet these standards
Support a best practices learning environment to allow successful management, coaching and mentoring of staff
Identify unit operating budget requirements, monitor and forecast monthly allocations and develop plans to mitigate variances

Additional Information:

Requisition ID: 1701

-
Closing
Date:
February 28, 2024

Ready to apply?

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported.

We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website.

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