Field Service Technician - Kitchener, Canada - MBI I.T. Services
Description
INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
We are currently hiring for a contract I.T Field Service Technician job in
Toronto, ON.
Position Overview:
- You must have 24 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac.
- POS experience is a plus but not required.
Job Details:
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Duration: Minimum commitment of 3 months to a max of 6 months, expected start date mid-sept 202-
Hours of Operation: 8am to 4pm or 9am to 5pm
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Compensation: 26-28/hour
Responsibilities:
- Provide continuous maintenance, monitoring, and testing of systems for multiple, geographically dispersed sites as primary or backup support to prevent unnecessary downtime by:
- identifying and performing troubleshooting in relation to overall system performance (hardware/software/network)-investigating problem areas and recommending enhancements /improvements-implementing modifications that will support end users-ensuring usage is consistent with Justice Cluster/Ministry/Division/Branch standards and contemporary methods of operation with respect to safety, servicing and contract management.
- Liaise with thirdparty hardware, software, and telecommunications vendors for support, repairs, replacement, or modification of systems or services as may be required.
- Provide or assist in the technical support for existing and emerging incourt technologies such as video conferencing, electronic evidentiary display systems, closed circuit television, digital audio recording by:
- performing equipment installation, configuration and testing -and addressing technical troubleshooting for end users.
- Provide or assist on a best effort basis the technical support for nonstandard peripheral devices and software.
- Performing equipment installation, configuration and testing
- Addressing technical troubleshooting for end users.
Job Requirements:
- Requires knowledge of:
- Remote administration tools, software and methods.
- Maintenance operations, testing, diagnostic software, data backup software and recovery procedures
Nice to Have:
- College diploma or university degree in the field of computer science and/or information technologies or 710 years equivalent work experience.
- CompTIA A+ certifications.
- Cisco or Microsoft certifications.
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