Guest Services Representative - Whitby, Canada - Motel 6

Motel 6
Motel 6
Verified Company
Whitby, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests and location information; keep lobby clean and orderly)

  • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions
  • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales
  • Perform daily cash count.
  • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals
  • Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms
  • Work with housekeeping to communicate checkouts, stayovers, sleepers, skips, rooms cleaned and rooms in need of maintenance

Job Types:
Full-time, Part-time

Part-time hours: 32 per week


Salary:
$16.00-$17.00 per hour


Benefits:


  • Extended health care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Tips

Ability to commute/relocate:

  • Whitby, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:


  • Customer service: 1 year (preferred)

Work Location:
One location
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