Administrator, National Account Support - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Administrator, National Account Support

What is the opportunity?

The National Account Support Team specializes in assisting Estate & Trust Services Relationship Managers by providing efficient, accurate and quality client service.

Key client service elements include, preparing estate asset summary documents, tax preparation, account distribution and asset administration. The Administrator will assist and support Officers to ensure that the administrative tasks are properly completed. Attention to detail and quality are paramount as well as ensuring key milestones are met. Teamwork, collaboration and developing inter-personal relationships are important skills for success.

What will you do?

This is a great opportunity to network with RBC partners and other financial institutions as you gather information relating to client holdings in an estate environment.
Your organization skills and proactivity will successfully support a book of accounts and demonstrate the high level of quality service that our team focuses on. This will include timely written, verbal and electronic communication with other support groups internally and with external contacts.
As you work towards gathering information about Estate assets you will build an Estate Summary of Assets.
Asset collection from internal and external sources forms part of your role as well and represents an important part of consolidating the client's assets in a timely manner. Your networking skills will be useful here.
You are a keen trouble shooter and can effectively resolve inquiries on your own and willing to seek out support from your team leader, as required.
Well versed in our policies and procedures you will ensure that your administration is carried out within company goals and objectives.
You will actively participate in sharing best practices, innovations and work effectively in a team oriented environment.

What do you need to succeed?

Must Have

Postsecondary education or equivalent, Estate & Trust Administration courses preferred
3 years' plus administration experience
General working knowledge of the Securities and Financial Services Industry
Excellent written/verbal/electronic communication skills
Ability to work effectively with others and perceived as a professional business partner with coworkers and external contacts.
Ability to resolve issues and aspects of administration independently
Technological literacy, especially with Excel and Word, and experience with Mail Merge

Nice to Have

Previous Estate administration experience
Canadian Securities Course

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to take on progressively greater accountabilities

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO, CAN-QC-MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

:00

Application Deadline:

:00

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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