Supply Officer - Brampton, Canada - Solex Immigration Inc

Solex Immigration Inc

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities

Drive company policies, guidelines and initiative by leading by example
Ensuring existence of a supportive working environment to promote high job satisfaction and morale
Communicating department and organizational objectives and goals to subordinates
Coordinating team tasks and determining priorities
Carrying out regular team meetings and appraisals, staff development and conflict management
Provide training on processes and updates to direct reports and internal staff
Provide support to Director of Sales for Perfect Welding and Solar Energy Business Units
Attend expert meetings at Fronius International (parent company) and other subsidiaries
Organizing a regular exchange of experience between the Expert National and Expert International

Technical Tasks and Responsibilities

Performing tasks as outlined in the Customer Support Specialist
Managing data in the ERP system such as:
Preparation of sales and service quotations
Customer order processing including coordination of shipments to customers and invoicing
Handling of claims (Customer Order Processing and Purchase)
Handling the purchasing process (from parent company as well as local suppliers)
Service order processing including coordination of shipments and invoicing
Primary point of contact for questions, logistics and correspondence with customers
Managing inventory levels (ensure frequent/nonfrequent stock is maintained)
Return deliveries to parent company
Managing and submitting product warranty claims to parent company at regular intervals as per laid down procedures
Safety stock management (ensure warehouse stock is adequate for safety stock, frequent/nonfrequent, returns, claims etc.)
Managing different sales/ service queues and processing service cases in CRM
Navigate through and analyse data in the reporting system CPM
Other related duties as required.

Requirements:

Postsecondary diploma/certificate in office or business administration with 5+ years management experience
Must demonstrate strong leadership, critical thinking, effective problem solving, and decision making
Support team, provide trainings, drive initiatives, play a critical role in motivating, discipline and resolve conflicts as required
Ability to analyse, prioritize and problem solve to find viable, timely solutions and confidence in making informed decisions
Experience with ERP systems (Baan preferred), CRM, Microsoft Office (Excel advance experience), SharePoint, CPM
Ability to work in a fastpaced environment and have exceptional time management
Well organized and detailed oriented with an ability to multitask
Strong problem solving and organizational skills
Able to drive tasks with team
Excellent verbal and written communication skills; multilingual
English and French; (German an asset)
Technical understanding and eagerness to learn
Willingness to travel occasionally

Job Types:
Full-time, Part-time, Permanent, Fixed term contract, Internship / Co-op

Contract length: 6 months

Part-time hours: 40 per week

Salary:
From $17.50 per hour

Benefits: