Service Advisor - Strathmore, Canada - Fountain Tire

Fountain Tire

Verified Company

Strathmore, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:

Fountain Tire Strathmore, an established automotive repair shop, is looking for an experienced automotive industry professional to join our team as a

Service Advisor.

Pay:
$17 - $20 / hour

Benefits:
Health, Dental, Vision and, RSP Matching

What is in it for you?

We will develop your skills and certifications with our excellent training & opportunity for advancement
Regular shifts with the opportunity for moneymaking overtime work

Primary Responsibilities:

Creating work orders, arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Provide proactive calls to customers to determine their satisfaction level with the service they have received
Recommend tire service, specialty tire service, wheel and mechanical service to customers
Ensure that all products are billed accurately to the customer, and process all necessary information in the computer system.
The responsibility to keep yourself and your coworkers safe
Keep promotional material updated in the showroom.
Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire.
Complete assigned elearning and safety courses and adhering to standards and policies as described in learning modules.
Assist in inventory management through documentation processes and annual inventory counts
Pride in the work you've done keeping your customers safe and on the road, site or field

Working conditions:

A team environment where hard work, concise communication and clear heads are rewarded
Consistent lifting of weights of approximately 25KG is required
Consistent work with computers and communicating on the phone

Qualifications:

Experience in the automotive repair industry or tire industry is an asset
Effective listening skills with the ability to identify customer requirements and provide recommendations
Working knowledge of passenger, light truck and, specialty tires and mechanical services
A valid driver's license is a must. We also need to see that you are responsible on the road by providing a satisfactory driver's abstract
Excellent customer service and a great attitude are a must
A team player who takes pride in their work