Events Coordinator - Kitchener, Canada - Greater Kitchener Waterloo Chamber of Commerce

Description

About Us

About the Role

The GKWCC is seeking an
Events Coordinator who is responsible for organizing their own portfolio of events within the Chamber's annual event calendar, supporting volunteer committees, executing day-to-day administrative tasks of the Events Department, and working alongside a team to deliver successful, high caliber events and positive guest experiences.

Event Planning - With the guidance of the Events Manager, coordinate and execute high quality events that fall within your event portfolio. You will also assist the Event Manager with the coordination and execution of their event portfolio (typically Signature/Premier events).

• Execute virtual, hybrid, and/or live events.
• Book and coordinate all venue logistics (physical venue spaces and/or virtual event platform).
• Assist in booking keynote speakers and panelists, providing them with full event details, and content direction.
• Determine event agendas and write event scripts.
• Provide direction for event promotional materials, and update website with all event details and registration.
• Liaise with all vendors and suppliers needed to successfully execute event (i.e. production, décor, food & beverage, entertainment, etc.), which may include confirming event needs, contract review, and/or negotiation.
• Greet and assist all event attendees including dignitaries, VIP's, and/or highprofile guests.
• Compile and send out all pre, during, and post event communication to attendees, speakers, exhibitors, sponsors, and any other key stakeholders.
• Prioritize the health and safety of all guests, staff/volunteers, and vendors.
• Provide invoices to Event Manager for processing.

Administrative Tasks. To ensure the department runs smoothly, day-to-day administrative tasks will need to be performed.

• Update internal event calendar.
• Update internal tracking documents and budgets, as required.
• Provide general support to Events Manager, as required.

Sales & Sponsorship. Work with the Sponsorship and Sales Teams to successfully deliver on sponsor commitments for all events, while exceeding their expectations.

• Build and manage relationships with partners and event attendees to help generate leads for Sales/Sponsorship.
• Identify future sponsorship opportunities for existing events.
• Introduce new ways to incorporate and support members in our event programs.
• Generate event ticket sales among members and future members.
• Make monthly membership retention calls.

Volunteer Committees - Assist in leading and supporting volunteer committees (4-6 total). Volunteer Committees are made of dedicated Chamber Members who help plan events.

• Schedule and attend all committee meetings.
• Prepare agendas and minutes pre/post meetings and respond to any communication from volunteers outside of scheduled meetings.
• Assist in recruiting and retaining volunteers on committees.
• Update Committee mandates annually, and ensure all members receive, understand, and agree to the policies.
• Support volunteer appreciation initiatives.

Other Duties as Assigned - As you would expect, the Events Industry is unpredictable and requires you to adapt to many different situations at a moment's notice. As such, there are always "other duties" that come up unexpectedly that you should be prepared for.


About You
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Top-notch organization: You love lists, colour coding, and calendar invites. You can meet deadlines and achieve outcomes even when there are numerous other priorities and distractions. You're extremely attentive, thorough, adaptable, and focus on the little details.
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Experience in a fast-paced environment: You are willing to tackle projects independently and push through until the job is done. You're an exceptional multi-tasker, and a self-starter with the ability to take initiative and ownership of your responsibilities.
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Excellent communicator:You keep everyone informed and can do so efficiently, effectively, and professionally - in written and verbal. You're also empathetic and enthusiastic and feel comfortable socializing with people you may not know. You're excited at the opportunity to expand your network and build relationships within the community.
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Thrive under pressure: You stay calm, approachable, and in control during stressful situations, by focusing on the solution, not the problem. As this is a customer-facing role you may face some negative feedback and criticisms.
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Leader, not a follower: You're innovative and think outside the box. You enjoy pushing the limit (creatively), and set trends, not just follow them.
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Tech Savvy:You are comfortable adapting to new forms of technology and using various platforms (social media, video communications, virtual events, etc.). You are also proficient in Microsoft Office.
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Support Local: You make regular trips to the corner bakery, participate in #KWAwesome community groups on social media, and generall