Maintenance Clerk - Greater Sudbury, Canada - City of Greater Sudbury
Description
Posting date:
February 14, 2023
Job Title:
Maintenance Clerk (Bilingual - English/French)
Number of Vacancies:1
Posting number:
EX23-170
Status:
Permanent Position
Hours of Work: 70 hours bi-weekly
Shift Work Required:
No
Range of Pay:
$26.06 to $29.76 per hour
Start date:
To follow selection process
Initial Reporting Location: 10 Elm Street
Eligible to Work from Home:
No
Section:
Maintenance
Division:
Housing Operations
Department:
Community Development
Duties:
Under the general supervision of the Manager of Maintenance Service.
- Responsible for a variety of clerical duties regarding the delivery of day-to-day maintenance functions.
- Receive requests for maintenance repairs over the phone and in person, and document accurate description of the request in Yardi.
- Assess urgency of maintenance requests and take appropriate action as required as directed by the Manager.
- Maintain work order logs, preventative maintenance logs, move in inspection reports, baiting program files and maintenance unit files.
- Follow up on outstanding work orders to ensure completion of tenant request by contacting staff and contractors.
- Issue 24 hour notices of entry by landlord and ensure the proper written notice was provided to the tenant.
- Prepare tenant maintenance charge invoicing complete with documentation for authorization.
- Maintain the Best Lock Key System by inputting key code information into Yardi, record data in a log, and issuing and cutting keys.
- Respond to routine inquiries over the phone and at the front counter and act as a front line liaison for Housing Operations.
- Type correspondence, reports, notices, forms, minutes, agreements, etc. for the supervisor.
- Perform back-up duties for the Receptionist and other positions within the department when required.
- Co-ordinate varied tasks to maintain and meet goals and standards of Housing Operations.
- Ensure maintenance work is issued, transmitted to field staff/contractors and results recorded within pre-set deadlines.
- Co-ordinate services between the Housing Operations and external agencies/contractors field staff.
- Provide detailed explanations of maintenance policy and procedural practices of Housing Operations in regards to maintenance to contractors, residents and other agencies or financial institutions.
- Contact contractors/field staff and ensure instructions for maintenance repairs are relayed.
- Maintain confidentiality in accordance with the Freedom of Information Act and Right to Privacy Act.
- Provide relief to the Property Management Clerk duties as required.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications:
- Successful completion of Secondary School (Grade XII) education plus additional shortspecialized training courses.
- Over one (1) year up to and including two and one half (21⁄2) years of related experience.
- Detailed knowledge of OHC / GSHO Manuals, policies and procedures as it relates to maintenance and inquiries from tenants and contractors.
- Knowledge of the _Landlord and Tenant Act_ sufficient to be able to correctly prepare and process notices such as entry.
- Good analytical and mathematical skills.
- Excellent communication and interpersonal skills in order to deal effectively with residents, contractors, staff, vendors and agencies, and maintain favourable public image of the Housing Operations.
- Ability to work independently and effectively, and meet numerous deadlines.
- Excellent organizational skills to ensure that maintenance requests are processed efficiently and correctly to ensure maintenance specific goals are met.
- Ability to input, coordinate and confirm information relevant to the daytoday maintenance delivery program.
- Good knowledge of office procedures.
- Satisfactory health, attendance and former employment history.
- Excellent use of English; verbally and in writing.
- Excellent French verbal skills and a working knowledge of written French is required.
- All employees are required to treat residents with respect and tact while delivering excellent customer service.
- Physical capability to operate a vehicle safely, possession of a valid driver's licence and an acceptable driving record, will be considered an asset.
How to Apply:
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted.
If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
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